Felipebm
Level 1 (0 points)

Q: Contacts didn't sync

Hi

 

I have a problem synchronising my iPhone  contacts, I have more than 500 contacts but in iCloud.com I can only see less than 100, can anyone help me with this issue?

 

thanks a lot

 

felipebm

iPhone 4S, iOS 9.2.1

Posted on Mar 15, 2016 8:20 AM

by FoxFifth,Solvedanswer
FoxFifth FoxFifth
Level 7 (27,303 points)
iPhone
A:

The following has a number of steps that may help: Get help using iCloud Contacts, Calendars, or Reminders - Apple Support

 

Note the following from that link in particular -- although the rest of the article may also have something.

If your contacts, calendars, and reminders are in iCloud, then iCloud will automatically update your information. See if your information is in iCloud or a third-party account, like Google or Yahoo. Then change your default account to iCloud.

See which account your contacts are in:

  1. Open the Contacts app and tap Groups in the upper-left corner.
  2. Deselect the All [account] option for any third-party account, like Gmail or Yahoo.
  3. Make sure All iCloud is selected.
  4. Tap Done to see your list of contacts. If you don't see the contact you're looking for, it's stored in another account.
  5. You can import the contact from a third-party service into iCloud.

Posted on Mar 15, 2016 9:00 AM

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Felipebm

Q: Contacts didn't sync

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  • Helpful answers

  • by FoxFifth,Solvedanswer

    FoxFifth FoxFifth Mar 15, 2016 9:00 AM in response to Felipebm
    Level 7 (27,303 points)
    iPhone
    Mar 15, 2016 9:00 AM in response to Felipebm

    The following has a number of steps that may help: Get help using iCloud Contacts, Calendars, or Reminders - Apple Support

     

    Note the following from that link in particular -- although the rest of the article may also have something.

    If your contacts, calendars, and reminders are in iCloud, then iCloud will automatically update your information. See if your information is in iCloud or a third-party account, like Google or Yahoo. Then change your default account to iCloud.

    See which account your contacts are in:

    1. Open the Contacts app and tap Groups in the upper-left corner.
    2. Deselect the All [account] option for any third-party account, like Gmail or Yahoo.
    3. Make sure All iCloud is selected.
    4. Tap Done to see your list of contacts. If you don't see the contact you're looking for, it's stored in another account.
    5. You can import the contact from a third-party service into iCloud.