Hi,
I tried to install iTunes and I got stuck at the very end of the installation so I tried to install the components and the problem seems to be the mobile device support setup. I get stuck in the middle of installation of that file and nothing happens it just installs but no progress and no error message.
I uninstalled everything apple related with revo and ccleaner but no luck
Im on windows 10.....
Windows 10
See this excellent trouble shooting page by turingtest2:
Troubleshooting issues with iTunes for Windows updates
The general troubleshooting advice when iTunes fails to install properly (and reinstalling or repairing it does not work) is to remove not only iTunes but all related components, reboot, remove the target installation folders and reinstall. See the section:
Removing and reinstalling iTunes and Other Software Components
thanks! I did all that but still the same....
When stuck in the installation the AMDS folder in common files is still created. I tried to install the driver manually in device setup but even there is infinite loop of installing driver. Something seems to be wrong with driver installed on windows....
Tear it all down again. Repair or reinstall the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update. Reinstall with administrator rights. If you still have trouble see the section Install missing components.
tt2
this is what happened...
I installed walkr and my iPhone wasnt recognized so I installed iTunes and everything worked fine. I removed walkr with Revo and my bonjour was also deleted and my Time capsule didnt work. I panicked and removed everything apple reletated with Revo and after that I couldnt install AMDS no more.
I tried everything you said in your guide, deleted every single file with revo and CCleaner,I deleted avery folder manually but I cant get AMDS to install.
It starts and somewhere in the middle the progress bar doesnt move no more and nothing happens.
Never heard of walkr. It seems like a standard app. Shouldn't have anything to do with the issue. Can you use System Restore to go back to a point before you used Revo and CCleaner. This might allow the steps I've outlined to complete successfully.
tt2
Thanks with the log I could find 3 drivers not being deleted.
At least it rolls back now and dont get stuck in the installation.
The txt file is very long so i didnt want to post it here I couldnt decipher much but I saw 2 error codes 1603 and 2863.
Is there a way to send you the log file?
Appreciate your help so far...
My email is visible in my profile for now. It's late here but I can take a look tomorrow.
tt2
I send you an email!
Thanks!
stuck at apple mobile device support installer
