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by Kenichi Watanabe,Mar 16, 2016 12:39 AM in response to Bus0261Phelps
Kenichi Watanabe
Mar 16, 2016 12:39 AM
in response to Bus0261Phelps
Level 8 (39,944 points)
Mac OS XFirst do a Reset (restart) on the iPod
Learn how to reset your iPod - Apple Support
If the iPod is not working properly after a Reset, you may want to do a Restore in the iPod using iTunes. This erases the iPod, reinstalls its software, and sets it to default settings.
If the iPod does not have a hardware problem, it should work properly after doing a Restore.