Q: ICould

Why does ICloud never accept my login on my desk top? Each attempt requires me to return to my profile and use a passcode delivered to my phone. I have yet to use ICloud for storage because it never seems to be visible to me.

Posted on Mar 15, 2016 8:11 PM

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Q: ICould

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by jeffd55,Helpful

jeffd55 Mar 17, 2016 9:26 AM in response to Fearlesstoo
Community Specialists

Mar 17, 2016 9:26 AM in response to Fearlesstoo

Hello Fearlesstoo,

Thank you for using Apple Support Communities.

It sounds like you have enabled two-step verification for your Apple ID and iCloud. Take a look at the following FAQ article for more information on two-step verification.
Frequently asked questions about two-step verification for Apple ID

Best regards.
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by Fearlesstoo,

Fearlesstoo Mar 17, 2016 9:28 AM in response to jeffd55
Level 1 (0 points)

Mar 17, 2016 9:28 AM in response to jeffd55

Thank you. I tried that and opted out of the two-step verification. I am still trying to get my desk top added to my list of devices so that I can use Icloud on a continuous basis.
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by Eric Root,

Eric Root Mar 17, 2016 11:45 AM in response to Fearlesstoo
Level 9 (74,064 points)

iTunes

Mar 17, 2016 11:45 AM in response to Fearlesstoo

Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.

Etrecheck – System Information
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Q: ICould

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by jeffd55,★Helpful

by Fearlesstoo,

by Eric Root,

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by jeffd55,Helpful