Rth

Q: I cloud photo sharing

Someone can help me to understand why I can't see all the photos that are in the I cloud photo sharing album ? I have like 2800 pictures and I can't see only like 1700

iPhone 6

Posted on Mar 15, 2016 11:39 PM

Close

Q: I cloud photo sharing

  • All replies
  • Helpful answers

  • by Mati_mat1,

    Mati_mat1 Mati_mat1 Mar 15, 2016 11:41 PM in response to Rth
    Level 2 (198 points)
    iPhone
    Mar 15, 2016 11:41 PM in response to Rth

    what storage plan does your iCloud storage have?

  • by Rth ,

    Rth Rth Mar 15, 2016 11:50 PM in response to Mati_mat1
    Level 1 (0 points)
    Mar 15, 2016 11:50 PM in response to Mati_mat1

    I Have the 5 Gb plan ( the free one )

  • by Mati_mat1,

    Mati_mat1 Mati_mat1 Mar 16, 2016 12:06 AM in response to Rth
    Level 2 (198 points)
    iPhone
    Mar 16, 2016 12:06 AM in response to Rth

    can you possibly check the usage used?

     

    Settings > General > Storage & icloud usage

    how much is available?

  • by Rth ,

    Rth Rth Mar 16, 2016 5:58 AM in response to Mati_mat1
    Level 1 (0 points)
    Mar 16, 2016 5:58 AM in response to Mati_mat1

    OK, let me explain you. Yesterday when I realized that all my photos were not available in I cloud, I thoght that buying  additional  space they could appear. So now I have the 50 GB package and the free space I have is  46.5 GB. I don't know what is happening and why Appel offers this service and doesn't work ! Already read some people blog and it seems to he that  something that hap frequently. Please I really need help, there are all my pictures and my memories. Also the photo stream is not available in my albums

  • by Rth ,

    Rth Rth Mar 16, 2016 6:00 AM in response to Rth
    Level 1 (0 points)
    Mar 16, 2016 6:00 AM in response to Rth

    I would like to add that Sunday receive a mail where apple informed me that my free space was almost full !

  • by javaliga,Apple recommended

    javaliga javaliga Mar 16, 2016 8:31 AM in response to Rth
    Level 4 (3,514 points)
    iCloud
    Mar 16, 2016 8:31 AM in response to Rth

    Just to understand, do you have 2800 pictures on your iPhone but only 1700 pictures in iCloud?  Maybe this link will help:

     

    My Photo Stream and iCloud Photo Sharing limits - Apple Support

     

    Especially the section:

     

    When you import large numbers of photos to either iPhoto or Aperture, you could potentially reach any of the limits listed above if you selected Automatic Upload in My Photo Stream preferences. Both iPhoto and Aperture will pause uploading to My Photo Stream when they reach the maximum. Uploading will automatically restart at the next hour, day, or month, depending on which limit was reached.

     

    So, the answer MIGHT be to just be patient and let My Photo Stream upload them.  Otherwise, I would contact Apple Support.

     

     

  • by Eric Root,Apple recommended

    Eric Root Eric Root Mar 16, 2016 5:11 PM in response to Rth
    Level 9 (71,160 points)
    iTunes
    Mar 16, 2016 5:11 PM in response to Rth

    Contact link bottom left. Try to resolve the full storage issue.

     

    iCloud

     

    iCloud Help


    Try Settings/iCloud and slide off syncing. Wait a few minutes and then resync.

     

     

     

    Have you tried signing out of iCloud and then sign back in?