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Helpful answers
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Mar 17, 2016 10:49 AM in response to CathCath09by jason269,Hi, CathCath09.
Thank you for visiting Apple Support Communities.
I understand you are unable to listen to your media unless connected to a Wi-Fi network. This sounds like you are either an Apple Music subscriber and you need to make this media available offline or you need to download your purchases from your iCloud Music library. Here are the two articles that explain these features and how to make your medial available offline.
Add music from the Apple Music catalog to your library on your iPhone, iPad, iPod touch, Mac, or PC
Cheers
