Unlock icloud

Hello dear apple.com . i have one problem. my iphone 5 has ben unlocked.!! please help meee...!!!!!!

iPhone 5, iOS 8.4

Posted on Mar 16, 2016 5:37 AM

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57 replies

Mar 16, 2016 5:47 AM in response to azimjonfromnull

This is a user-to-user technical support forum. You're not addressing Apple here.


It's not clear what your problem is. You say your phone is unlocked. What do you mean by that? Why is it a problem? Most people are upset when they can't unlock their phone.


Explain exactly what you're trying to do and what happens when you try. List any troubleshooting steps you've already taken.


Best of luck.

Mar 16, 2016 6:05 AM in response to azimjonfromnull

I'm sorry but that post makes no sense in English. You may want to try posting in your native language or get someone who writes English better to help you.


I'm going to take a guess here, though. If you have a phone that is locked to an Apple ID, you need the Apple ID password to unlock it. If the Apple ID is yours and you've forgotten the passcode, start here:


https://iforgot.apple.com


If the Apple ID is someone else's, you'll need to have that person remove the device from their account.

Mar 17, 2016 8:41 AM in response to azimjonfromnull

azimjonfromnull wrote:


HI Meg St.!! you can unlock icloud

If you have a phone that is locked to an Apple ID, you need the Apple ID password to unlock it. If the Apple ID is yours and you've forgotten the passcode, start here:


https://iforgot.apple.com


If the Apple ID is someone else's, you'll need to have that person remove the device from their account.

Mar 18, 2016 6:08 AM in response to thunderzzz

Thanks for the info.!!! But I had forgotten !!! I do not know anything about this apple id. !!! I created the apple id where it 2 years ago. !!!

I did upgrade iOS 8.4. 2 weeks ago. After update iPhone has an activation screen and asks Apple ID and Password. I don’t know Apple ID and Password; I haven’t communication with him. I can not use my iPhone for 2 weeks. I am so disappointed this situation. Can you help me to disable this function, please?

I want to delete this account.!!! but I can not.!! I need Help.!!! Just need to delete this account or disable Find my Iphone.!!!

I have Iphone 5.! IOS 8.4 IMEI : ************* ICCID : **************** Serial Number : F2*******TWD

Please ***Dear apple support*** help me Pleaseeeee .!!!!!!!!!!!!!!!!!!!


<Personal Information Edited by Host>

Mar 18, 2016 6:30 AM in response to azimjonfromnull

azimjonfromnull wrote:


No this is my apple id ..!!! I just forgot apple id and password..!!!


Then who is the "him" you haven't been in communication with?


If you can't remember your Apple ID, you don't have many options. Did your girlfriend buy this phone new from Apple or an authorized reseller? If so, she will need to take the phone and the receipt from the purchase to Apple. If she bought it used, you're out of luck. You have a brick.

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