Q: Unlock icloud

azimjonfromnull wrote:

 

After update iPhone has an activation screen and asks  Apple ID and Password. I don’t know Apple ID and Password; I haven’t communication with him.

 

Is this someone else's Apple ID and passcode? If so, unless you can get that person to remove the phone from their account, the phone is now useless to you.

azimjonfromnull wrote:

 

No this is my apple id ..!!! I just forgot apple id and password..!!!

 

Then who is the "him" you haven't been in communication with?

If you can't remember your Apple ID, you don't have many options. Did your girlfriend buy this phone new from Apple or an authorized reseller? If so, she will need to take the phone and the receipt from the purchase to Apple. If she bought it used, you're out of luck. You have a brick.

azimjonfromnull wrote:

 

if I want to show it box phone and check

You need more than the box. You need the receipt.

azimjonfromnull wrote:

 

I have receipt. but who should show it ?? at what address ???

You will need to contact Apple. See the Contact Us link at the bottom right of every page of this forum.

Are you saying that Apple in your country only speaks English? As you will need to communicate with Apple to resolve this, you will need to find a way. Apple does not do tech support by email. If you have an Apple Store that you can go to, that would probably be the simplest solution.

azimjonfromnull wrote:

 

Ok..!!! the latest issue.! How can I unlock icloud?? give instructions.!

I have receipt

Contact Apple. That is the ONLY way.

You contact Apple, or whoever provided support in your country. What country are you in?