How to force an ID verification code to be sent

While trying to get iTunes running on a Windows 7 computer, I get the following error when providing my account info.


User uploaded file


It's the red part that's confusing me. I'm never receiving a verification code to append to the password.


So the question is simply this: How do I force a code to be sent to my others devices so I can access my iTunes account on this computer?


Thanks.

Posted on Mar 16, 2016 4:00 PM

Reply
5 replies

Mar 16, 2016 4:08 PM in response to ckuan

Yep, I'm able to login there just fine.


The only option I see there is to change the password, which I don't think solves the problem. 2 factor authentication is on, which may be what's prompting this problem, but when I log in to appleid.apple.com I'm asked to enter a verification code which get sent to my phone, which is what I'd think woudl happen while trying to install iTunes on Windows.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to force an ID verification code to be sent

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.