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Helpful answers
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Mar 16, 2016 6:17 PM in response to juanita36by ckuan,★HelpfulYou cannot create a new Apple ID with an e-mail address that was associated with an Apple ID.
Also you cannot merged or transferred one Apple ID to another.
You need to retrieve your old Apple ID here:
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Mar 16, 2016 6:22 PM in response to ckuanby juanita36,Thank you but I did try that and it did not work for me. I read on the apple forums to recreate with the same ID and delete and delete it.
Strangely it did allow me to use the old email address,but I still can't get any apps or do anything on my phone.
Any ideas?
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Mar 16, 2016 7:14 PM in response to juanita36by ckuan,Do you have a valid credit card associated with the Apple ID?
Read how to change Apple ID: Change your Apple ID - Apple Support