HT203977: How to back up your iPhone, iPad, and iPod touch
Learn about How to back up your iPhone, iPad, and iPod touchQ: i have forgotten my passcode and got my iphone disabled after multiple attempts. its showing connect to itunes but i am unable to ... i have forgotten my passcode and got my iphone disabled after multiple attempts. its showing connect to itunes but i am unable to connect to itunes too. how can i unlock my phone without losing any data ? please help more
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All replies
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Helpful answers
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Mar 16, 2016 11:19 PM in response to Tabby_skby ManSinha,Simply put - you cannot
IF you have a computer with iTunes on which you done a prior backup - the phone will be recognized and iTunes will offer todo a backup before it erases your device - other than that - unless you know the passcode the content cannot be saved
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Mar 16, 2016 11:44 PM in response to ManSinhaby Tabby_sk,but the itunes are not showing any option of backup
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Mar 17, 2016 1:32 AM in response to Tabby_skby Briansyddall,★HelpfulHi
Make sure your PC is running the latest itunes 12.3.2
Turn iphone off connect lead to USB on your PC
Press & hold power button down on iPhone DONT let go connect lead to iPhone keep power button pressed
Down until PC sees iphone then wait for restore .
You may need to do this more than once before it works.
Cheers
Brian
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Mar 17, 2016 1:32 AM in response to Briansyddallby Tabby_sk,is this gonna save my data ? because i can not find any option for backup while connecting to itunes
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Mar 17, 2016 1:37 AM in response to Tabby_skby Briansyddall,Hi
Use same apple ID to get your apps /data back .
Cheers
Brian
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Mar 17, 2016 2:21 AM in response to Tabby_skby Malcolm J. Rayfield,https://support.apple.com/HT204306
You will lose all data on the phone.