Photos export unmodified original greyed out

Question

Photos export unmodified original greyed out

Tried to use Adobe Bridge with their Photo Downloader and it's not working due to changes made my Apple in El Caput. Thanks for that. Tried to get hold of my photos using Apple's Photos. It imports them but then I cannot access them with PhotoShop. Tried to Export Unmodified Originals but that's greyed out. Any ideas on what I can do (apart from my next step which will be to download Bridge to my Windows 10 machine)?

Mac mini, OS X El Capitan (10.11.3)

Posted on Mar 17, 2016 6:28 AM

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Answer 1

léonie

Level 10

200,627 points

Mar 17, 2016 6:51 AM in response to theparallaxview

Tried to Export Unmodified Originals but that's greyed out.

Did you have a photo or multiple photos selected?

"Export unmodified original" will be greyed to, if no photo is selected, or if the originals are missing.

What are your preferences in "Photos > Preferences > General"? Is "Importing: Copy items into the Photos Library" enabled, as it should be?

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Answer 2

Mar 17, 2016 7:06 AM in response to léonie

Thanks Leonie - I have tried both selection options and it is enable in Preferences. Have downloaded Bridge to my Windows box and it's now downloading them without an issue...

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Answer 3

LarryHN

Level 10

106,142 points

Mar 17, 2016 7:56 AM in response to theparallaxview

To export the unmodified originals they must be there - for any photo imported while the "copy imported items to the Photos library" was unchecked the originals are not there so can not be exported - You are managing those photos and they are where you store them not in the Photos library

LN

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Answer 4

Mar 18, 2016 2:24 AM in response to LarryHN

They're there ok - just cannot manage to import them to my Mac. Tried all variable I could think of. But they were all transferred to my Windows 10 box after I downloaded Adobe's Bridge. I also phoned Adobe and they said to use a memory card as Apple are making changes to connecting direct from the camera, which is what I'm going to do in future. Seems a poor way to manage the consumer experience to make changes out the blue like this that impacts another digital ecosystem such as Adobe's. Whatever happened to interoperability?

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