Q: I downloaded El Capitan and my Mac is running slow
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Mar 17, 2016 5:07 AMby D.Cohen,So you want to go back or an updated OS?
Try restarting your Mac.
Try Safe Boot:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- After your Mac boots up, restart it as you usually do.
If this doesn't help, follow the instructions below:
- Shut down your Mac
- Wait until your computer turns off and after that press the Power button
- Right after you hear the startup tone, press and hold the Shift key
- Release the Shift key when you see a grey Apple sign and the progress bar below this sign
- Once you see Desktop, start a Disk Utility scan to detect and repair file system errors (don't forget to choose your main hard drive)
- Click on Verify Disk and then, if asked to fix problems, on Repair Disk
- After this, click on Verify Disk Permissions and then on Repair Disk Permissions
- After the process is finished, shut down your Mac and turn it back on after about 30 seconds
Apart from that, take a look at this Apple article and follow the instructions on Resetting NVRAM shown there: How to Reset NVRAM on your Mac - Apple Support
Try resetting the System Management Controller: https://support.apple.com/en-us/HT20129
Run this test and post its results here.
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Mar 17, 2016 5:41 AMby kmacattack83,I ran the Etrecheck and here are my results. I can't go back to my original OS because it was too old. Just hoping to speed this one up.
EtreCheck version: 2.9.10 (261)
Report generated 2016-03-17 08:39:31
Download EtreCheck from https://etrecheck.com
Runtime 9:51
Performance: Below Average
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Remove] links to remove adware.
Click the [Check files] link for help with unknown files.
Problem: Computer is too slow
Description:
beach balling as well
MacBook Pro (13-inch, Mid 2012)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 557
Intel HD Graphics 4000
Color LCD 1280 x 800
OS X El Capitan 10.11.3 (15D21) - Time since boot: about one day
TOSHIBA MK5065GSXF disk0 : (500.11 GB) (Rotational)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (287.50 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8 ()
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. thunderbolt_bus
/etc/hosts - Count: 1
Mac App Store and identified developers
~/Library/LaunchAgents/Feelbegin.AppVemoral.plist
~/Library/LaunchAgents/Feelbegin.btvlit.plist
~/Library/LaunchAgents/Feelbegin.dolnwoad.plist
~/Library/LaunchAgents/Feelbegin.uadpte.plist
~/Library/LaunchAgents/Javeview.update.plist
~/Library/Safari/Extensions/Feelbegin.safariextz
6 adware files found. [Remove]
~/Library/LaunchAgents/gUpdater.plist
/Applications/Zip Devil.app/Contents/Resources/appUpdater zd 1002
One unknown file found. [Check files]
/System/Library/Extensions
[not loaded] com.olympus.CamBlockCommandsDeviceUP (3.1.0 - SDK 10.6 - 2016-03-15) [Support]
[not loaded] 5 Apple tasks
[loaded] 157 Apple tasks
[running] 64 Apple tasks
[killed] 10 Apple tasks
10 processes killed due to insufficient RAM
[not loaded] 47 Apple tasks
[loaded] 154 Apple tasks
[running] 79 Apple tasks
[killed] 7 Apple tasks
7 processes killed due to insufficient RAM
[running] com.brother.LOGINserver.plist (2014-11-21) [Support]
[loaded] com.oracle.java.Java-Updater.plist (2013-05-07) [Support]
[loaded] com.adobe.fpsaud.plist (2016-03-07) [Support]
[loaded] com.oracle.java.Helper-Tool.plist (2013-05-07) [Support]
[running] com.starfield.backupservice.plist (2014-05-22) [Support]
[loaded] Feelbegin.AppVemoral.plist (2016-03-06) Adware! [Remove]
~/Library/Application Support/Feelbegin/Feelbegin.app/Contents/MacOS/AppSO
[loaded] Feelbegin.btvlit.plist (2016-03-06) Adware! [Remove]
~/Library/Application Support/Feelbegin/Feelbegin.app/Contents/MacOS/AppSO
[loaded] Feelbegin.dolnwoad.plist (2016-03-06) Adware! [Remove]
~/Library/Application Support/Feelbegin/Feelbegin.app/Contents/MacOS/AppSO
[loaded] Feelbegin.uadpte.plist (2016-03-06) Adware! [Remove]
~/Library/Application Support/Feelbegin/Feelbegin.app/Contents/MacOS/AppSO
[not loaded] Javeview.update.plist (2016-03-15) Adware! [Remove]
[loaded] com.adobe.ARM.[...].plist (2012-08-05) [Support]
[running] com.akamai.single-user-client.plist (2015-09-23) [Support]
[loaded] com.apple.AddressBook.ScheduledSync.PHXC...plist
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist (2015-08-24) [Support]
[loaded] com.google.keystone.agent.plist (2016-03-03) [Support]
[failed] gUpdater.plist (2016-03-06) [Support]
WorkspaceUpdate Application (/Applications/Workspace/WorkspaceUpdate.app)
Mail Application (/Applications/Mail.app)
Safari Application (/Applications/Safari.app)
MacLWSLauncher Application (/Applications/Logitech/LWS/Logitech Webcam Software.app/Contents/MacOS/MacLWSLauncher.app)
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
[running] com.brother.utility.NETserver.81632
[running] com.brother.utility.USBserver.80992
[running] com.getdropbox.dropbox.7712
[running] com.starfield.update.65952
[loaded] 401 Apple tasks
[running] 191 Apple tasks
[killed] 18 Apple tasks
FlashPlayer-10.6: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]
QuickTime Plugin: 7.7.3 (2016-01-13)
AdobePDFViewerNPAPI: 11.0.11 - SDK 10.6 (2015-06-28) [Support]
AdobePDFViewer: 11.0.11 - SDK 10.6 (2015-06-28) [Support]
Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]
Default Browser: 601 - SDK 10.11 (2016-01-13)
ViewRightWebPlayer: 3.5.0.0 (2013-11-22) [Support]
Silverlight: 5.1.10411.0 - SDK 10.6 (2012-07-03) [Support]
JavaAppletPlugin: Java 7 Update 21 (2013-05-07) Check version
WbeTools64_14: 1.0.23.53 © 2013 - SDK 10.6 (2014-05-22) [Support]
WebEx64: 1.0 - SDK 10.6 (2014-02-26) [Support]
CitrixOnlineWebDeploymentPlugin: 1.0.105 (2015-08-24) [Support]
Picasa: 1.0 - SDK 10.4 (2013-09-08) [Support]
Google Earth Web Plug-in: 6.2 (2012-06-28) [Support]
fileEditTool64_15: 1.0.35.65 © 2013 - SDK 10.6 (2014-05-22) [Support]
Feelbegin (2016-03-06) Adware! [Remove]
Pin It Button (2015-07-07)
Akamai NetSession Preferences (2015-09-23) [Support]
Flash Player (2016-03-07) [Support]
Java (2013-04-07) [Support]
Time Machine not configured!
9% Mail
6% WindowServer
6% kernel_task
0% fontd
0% cloudpaird
489 MB kernel_task
459 MB Mail
176 MB mds_stores
123 MB com.apple.WebKit.WebContent(4)
90 MB Finder
22 MB Free RAM
3.98 GB Used RAM (676 MB Cached)
87 MB Swap Used
Mar 16, 2016, 10:44:20 PM ~/Library/Logs/DiagnosticReports/AppSO_2016-03-16-224420_[redacted].crash
/Users/USER/Library/Application Support/Feelbegin/Feelbegin.app/Contents/MacOS/AppSO
Mar 16, 2016, 08:46:12 PM ~/Library/Logs/DiagnosticReports/appUpdater_2016-03-16-204612_[redacted].crash
/Applications/Zip Devil.app/Contents/Resources/appUpdater
Mar 16, 2016, 12:33:07 PM ~/Library/Logs/DiagnosticReports/appUpdater_2016-03-16-123307_[redacted].crash
Mar 16, 2016, 12:29:34 PM Self test - passed
Mar 16, 2016, 11:07:52 AM ~/Library/Logs/DiagnosticReports/appUpdater_2016-03-16-110752_[redacted].crash
Mar 16, 2016, 08:10:24 AM ~/Library/Logs/DiagnosticReports/appUpdater_2016-03-16-081024_[redacted].crash
Mar 15, 2016, 09:57:57 PM ~/Library/Logs/DiagnosticReports/appUpdater_2016-03-15-215757_[redacted].crash
Mar 15, 2016, 06:38:53 PM ~/Library/Logs/DiagnosticReports/AdobeReader_2016-03-15-183853_[redacted].crash
/Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Mar 15, 2016, 04:19:32 PM ~/Library/Logs/DiagnosticReports/appUpdater_2016-03-15-161932_[redacted].crash
Mar 15, 2016, 11:22:30 AM ~/Library/Logs/DiagnosticReports/AppSO_2016-03-15-112230_[redacted].crash
Mar 15, 2016, 11:10:47 AM ~/Library/Logs/DiagnosticReports/appUpdater_2016-03-15-111047_[redacted].crash
Mar 15, 2016, 09:59:56 AM ~/Library/Logs/DiagnosticReports/Mail_2016-03-15-095956_[redacted].crash
/Applications/Mail.app/Contents/MacOS/Mail
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Mar 17, 2016 5:45 AMby D.Cohen,Remove adware - answer is that simple.
Download and run Malwarebytes Anti-Malware: http://www.adwaremedic.com/index.php
You can also remove the adware manually using the steps provided by Apple: https://support.apple.com/en-us/HT203987
After that, make sure your default search engine is set to the one you always use. To do so, Open Safari - Preferences - Search.
Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"
press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.
Open Safari - Preferences - Privacy - Remove All Website Data.
Also, I believe it would be a good idea to install AdBlock. -
Mar 17, 2016 7:55 AMby Linc Davis,First, never use any kind of "anti-virus" or "anti-malware" software on a Mac. That's how you cause problems, not how you solve them.
When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any one of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.
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Mar 17, 2016 8:45 AMby John Galt,You inadvertently installed adware. You do not need to download or install anything to fix it. For context regarding the "feelbegin" variant please read
For a description of how this may have occurred, how to avoid it in the future, and for Apple's recommended actions read How to install adware. Apple's instructions are linked in the Recovery Procedure near the end of that document. Read and follow them carefully. Pay particular attention to the easily overlooked passages directing you to restart your Mac when required.
Review your Gatekeeper settings: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.
Back up your Mac prior to making any changes to its file system. To learn how to do that read https://www.apple.com/support/backup/. To learn how to use Time Machine read Use Time Machine to back up or restore your Mac.
