KEYCHAIN ISSUE: You have not chosen to trust "COMODO RSA Organization Validation Secure Server CA",

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Level 1

14 points

KEYCHAIN ISSUE: You have not chosen to trust "COMODO RSA Organization Validation Secure Server CA",

Hi, I work with Umoja, an application that uses citrix receiver. I use it at work with windows computers, but now and then i also access it from home from my mac. All of a sudden (not sure what happened, reallY!) i started to get this message: You have not chosen to trust "COMODO RSA Organization Validation Secure Server CA", the issuer of the server's security can you tell me exactly what i need to do? i tried to add the certificate to the keychain following some instructions i found on the internet, but it's not working, i am not even sure i succeeded to do that. I would be most grateful if anyone could help me to solve this problem.

MacBook Air, OS X Yosemite (10.10.5)

Posted on Mar 17, 2016 7:18 AM

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Answer 1

Aug 24, 2017 10:02 PM in response to UNRIC

Hi UNRIC, can you help me? I've followed the steps, downloaded the Citrix Receiver and the certificates. However, when I launch the Citrix Receiver, it asks for a work e-mail or some server address given to me by my IT department. I've tried with the work e-mail, but it says that I can't open an account with an e-mail address. Any advice? Thanks.

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Answer 2

Mar 17, 2016 9:17 AM in response to pierfconsa

Keychain Access.app > look through your own and the system keychains for the certificate in question > mark it trusted. If you trust it.

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Answer 3

pierfconsa Author

Level 1

14 points

Mar 17, 2016 10:05 AM in response to MrHoffman

dind't help: in safari i went in keychain selected the certificate of COMODO RSA selected 'always trust' in all drop down menus but it's still giving the same error.

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Answer 4

Eric Root

Level 10

685,215 points

Mar 17, 2016 10:26 AM in response to pierfconsa

Try deleting the certificate to see if it will download a new one.

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Answer 5

pierfconsa Author

Level 1

14 points

Mar 17, 2016 10:52 AM in response to pierfconsa

Hello there, unfortunately it didn't work, i deleted the certificates and i still get the same message: You have not chosen to trust "COMODO RSA Organization Validation Secure Server CA", the issuer of the server's security certificate.

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