HT201354: If you forgot your Apple ID
Learn about If you forgot your Apple ID
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Helpful answers
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Mar 17, 2016 7:29 AM in response to Ramtin1395by ChrisJ4203,Contact the place where you purchased the device to have them contact the previous owner. Without them removing the device from their iCloud account, you will not be able to activate the device and it will be useless to you. If they cannot contact the previous owner, ask for a full refund.