Q: Word 2016 and Outlook keep crashing

Dear support community,

I am really struggling, as my 2012 iMac with 24 GB ram keeps giving me grief with the use of Word and Outlook. I have updated from Office 2011 to 2016 in order to avoid certain problems I had before and now it's even worse. Word 2016 keeps crashing whenever I try saving any document. Either an existing one or by trying the "SAVE AS" function. Outlook won't even open anymore at all and I am lost for what to do.

I have only recently upgraded to El Capitan 10.11.3, after I had a new HDD installed. From what I read apparently the 10.11.1 update was supposed to have taken care of these crashing problems. As I am already running a newer version I wondered if the old update would be included in it? I tried manually to install 10.11.1, but the system would not let me do it.

If anybody has any ideas on how to fix these problems, I would be very thankful.