PDF's open like ''save photo'' in mail

Question

Level 1

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PDF's open like ''save photo'' in mail

When I download a PDF in my iPhone 6s it won't let me opened it in other apps like Ibooks, it opens like a photo and it only lets me ''save photo''. PLEASE HELP.

iPhone 6s, iOS 9.2.1

Posted on Mar 17, 2016 7:28 PM

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Answer 1

brenden dv

Community Specialist

Mar 19, 2016 7:06 AM in response to beizalez

Hi beizalez,

Welcome to the Apple Support Communities! I'm sorry to hear that you are having these issues with your iPhone. I'm a bit unclear of the source for the files in question, but if you are having issues opening PDFs in iBooks, you may want to double-check the process outlined in the following article:

Use iBooks with PDF documents on your iPhone, iPad, and iPod touch - Apple Support

Regards

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Answer 2

beizalez Author

Level 1

0 points

Mar 19, 2016 8:38 AM in response to brenden dv

Brenden dv, thanks for you anwser but it didn't work for me, I know how to open a PDF but my iphone wont let me, once it downloads the PDF the only option when I press on it is "save image" or "copy". It wont give me options to open it to other apps and i will not show me the whole document only the first page.

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Answer 3

brenden dv

Community Specialist

Mar 19, 2016 2:24 PM in response to beizalez

Hi beizalez,

I'm sorry to hear that that wasn't more helpful. Have you tested this with PDFs you've attached and emailed to yourself, or has this only been with PDFs sent to you by other people? What if you go to a PDF link in Safari, like:

https://manuals.info.apple.com/MANUALS/1000/MA1731/en_US/imac-21-late2015-essent ials.pdf

Regards

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Answer 4

elcpu

Level 7

31,586 points

Mar 19, 2016 2:34 PM in response to beizalez

I recommend downloading the Adobe Acrobat Reader app (free at the App Store). I use it for opening and saving all my pdfs - works very well.

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Answer 5

beizalez Author

Level 1

0 points

Mar 19, 2016 2:35 PM in response to brenden dv

I have tried with both pdfs sended from my own email and from other people, netiher one will open.

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Answer 6

brenden dv

Community Specialist

Mar 22, 2016 2:32 PM in response to beizalez

Hi beizalez,

Thanks again for using the Apple Support Community. Given the nature of the issues you are describing and your current configuration, you may be better served by reaching out to one of Apple's other available resources for more direct assistance - https://getsupport.apple.com/GetproductgroupList.action

Regards

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