dseven

Q: Why does PhotoStream take so long to sync

So my photostream generally doesn't work! - it is taking an age to update and / or sync on my Main Use Machine (MBP)

Sometimes the odd photo is quick to sync other days it is taking hours for the Stream to refresh and sync.

 

Machines and Settings are as follows:

Main Machine
MBP (10.11.3)
Photos (1.3)

Screendump of settings attached

Screen Shot 2016-03-18 at 07.59.15.png

 

2nd Machine (This machine generally updated OK)

iMac 27 (10.11.3)

Photos (1.3)

Screendump of settings attached

Screen Shot 2016-03-18 at 08.08.16.png



iOS Device

iPhone 6 (9.2.1)

Screendump of settings attached

IMG_7952.PNG

 

Any ideas or tips or tricks?

MacBook Pro with Retina display, OS X El Capitan (10.11.2)

Posted on Mar 18, 2016 1:11 AM

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Q: Why does PhotoStream take so long to sync

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  • by brenden dv,Helpful

    brenden dv brenden dv Mar 22, 2016 12:19 AM in response to dseven
    Community Specialists
    Mar 22, 2016 12:19 AM in response to dseven

    Hi dseven,

     

    Thanks for using the Apple Support Communities! I'm sorry to hear that you are having these issues with your MacBook Pro. If you continue to have issues with My Photo Stream, you may find the information and troubleshooting steps outlined in the following article helpful:

     

    Get help using My Photo Stream - Apple Support

     

    Additionally, unless you have a specific reason not to, you may want to try enabling iCloud Photo Library on all three devices:

     

    iCloud Photo Library FAQ - Apple Support

     

    Regards

  • by dseven,Solvedanswer

    dseven dseven Mar 22, 2016 12:22 AM in response to brenden dv
    Level 1 (0 points)
    Mar 22, 2016 12:22 AM in response to brenden dv

    OK so after reading the article in the link above, it basically solved my issues...

     

    I had no idea that ACTUALLY CLOSING THE CAMERA APP" was the only thing i was doing wrong - it makes sense but took me a while to spot that !

    As soon as the CAMERA APP on any of my iOS Devices was closed the device then would obviously being the SYNC with iCloud in the background - and as soon as PHOTOS was opened on either iMac or MBP, both libraries were updated.

     

    Thanks...

  • by brenden dv,

    brenden dv brenden dv Mar 22, 2016 2:35 PM in response to dseven
    Community Specialists
    Mar 22, 2016 2:35 PM in response to dseven

    No problem; glad to hear you got it sorted out.

     

    Cheers