How can I retrieve the password of an app?

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Level 1

59 points

How can I retrieve the password of an app?

I bought an iPad Pro today and did the backup of my old iPad and and things went mainly well but I had to reenter all my passwords for my email accounts... anyway, the main thing I need is to re-enter the password for my BT Sports app which I have forgotten, the thing is is that I use it using my parents BT account [I have Sky] and unable to contact them for a few months to get the password to re-enter and I can't find where I wrote it down. The thing is my old iPad accesses BT Sports fine but I have no idea how to get the password from it - on a mac Keychain would be the way to go but I can't figure the iOs equivalent. If I was to select "forgot my password" option the email would be sent to my parents who are away from computers for the next 3 months.

Posted on Mar 18, 2016 1:49 PM

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Answer 1

media_lush Author

Level 1

59 points

Mar 18, 2016 2:29 PM in response to Michael Black

my keychain is shared with my iPad but that's pretty much only for Safari... I'm surprised that the password wasn't transferred over like all my other apps that relied on a subscription [various newspapers and my Sky Go for example which opened first time]

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Answer 2

Mar 18, 2016 2:14 PM in response to media_lush

There likely is no way to see it from the app. Any good app that offers a passcode lock option will store the passcode as an encrypted hash, not plain text. Your Mac Keychain can be shared with your iPad using iCloud Keychain, but if you have not enabled that, then it won't be there. You're not going to just find it anywhere then in any human readable format. You will have to reset it or contact your folks for it.

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Answer 3

Ralph9430

Level 7

21,998 points

Mar 18, 2016 2:17 PM in response to media_lush

If you created an encrypted backup on your old iPad that backup will contain the passwords for your sites. Restore the encrypted backup to the new iPad.

Second option is to get your own BT Sports account. That way you can select whatever password you want to use and no one else will have access to your account.

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