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Helpful answers
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Mar 18, 2016 4:03 PM in response to pfvitranoby AJ397,Start with this article: If you get an error when trying to activate iMessage or FaceTime - Apple Support
-AJ
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Mar 18, 2016 4:05 PM in response to AJ397by pfvitrano,I Did not get an error. Keeps prompting me to verify my user ID
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Mar 18, 2016 4:11 PM in response to pfvitranoby AJ397,See if this applies: If you didn't receive your verification or reset email - Apple Support
If it does not, try contacting Apple Support: https://www.apple.com/support/
-AJ