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All replies
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Helpful answers
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Mar 19, 2016 10:05 AM in response to jeveridgeby my ginger,What year Macbook and what operating system are you running. As this will determine what to do. And what screen are you getting at startup. https://support.apple.com/en-us/HT204156
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Mar 19, 2016 10:53 AM in response to my gingerby Aleha69,Hello, I have the same problem as jeveridge, and I'm using FileVault login? What can I do now?
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Mar 19, 2016 11:12 AM in response to Aleha69by my ginger,Again. What computer and year. What operating system. Did you set a different password for FileVault the your administrator password.
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Mar 19, 2016 11:39 AM in response to my gingerby Aleha69,It is MacBook Pro, I think is 2012, I'm not really sure, the operating system is Mavericks, I think. and about the password that you are talking about, I don't know because my son set up that and I'm guessing they are different
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Mar 19, 2016 12:06 PM in response to Aleha69by my ginger,When turning on FileVault, it asks to set a master password. The best way is to leave it the same as the admin password. If you need the FileVault password before you can get to the login screen. You would need to erase and reinstall the operating system. As any options such as single user or safe mode would need the password to even start. You can try this and see if it works. https://derflounder.wordpress.com/2015/05/27/stopping-your-mac-from-booting-to-t he-filevault-2 https://support.apple.com/en-us/HT204837 I would suggest that if you get the FileVault password reset, that you go to systems preferences security and turn it off.
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Mar 19, 2016 12:30 PM in response to my gingerby Aleha69,Okay , I got it , thanks for your help!!'