Mail application/Orange.fr

Bonjour,

I just have a very, very bad surprise. I cleaned my mails on Orange, put them in the dustbin and empty it. I went back on my Mac, on Mail and they have all disapeared. It's the first time this occured to me and I am using the two (Mail and Orange) for decades. How is it possible that Orange can have the possibility to take the hand on my computer? Is there a preference to settle? How this may have happened?

Thanks for your help.😮

iMac (21.5-inch Mid 2011), OS X Mavericks (10.9.1)

Posted on Mar 19, 2016 6:24 AM

Reply
2 replies

Mar 21, 2016 9:47 AM in response to titigaulois

Réponse en Anglais.

Orange or Wanadoo?

When Orange, you can have either Pop or Imap.

The difference is

Pop: you download the emails from the server, what happens on the server is not reflected on the computer, what you do with it on the computer is not reflected on the server.

Imap: this is a syncing system, the server and the computer are constantly synchronised. When you delete an email on the computer it is deleted on the server, and when you delete on the server it is deleted on the computer. You can however influence that by settings on the server and in the mail application.

Pop is OK when you have only one device to read your email. But when you have more devices, you want to have the emails synchronised to all.

You can now guess already what you have.

Also you can see it in Mail->Preferences->Accounts list there the mail server is either pop.orange.fr or imap.orange.fr.

I am not sure about the Orange mail server, but very often these imap mail servers have the deleted emails saved for a short while, so that you can undelete them (I have free Wanadoo email addresses and they are Pop), and thus restore them automatically in your mac.

Mar 21, 2016 9:48 AM in response to titigaulois

if it's imap or exchange that is 100% by design delete a mail on 1 mail client and it will be deleted on the server and on all other clients it keep mails 100% in sync


with the old pop3 mail system the default behaviour is that when 1 client download the mail it's deleted on the server, though most people set it up to leave it on the server if they have more clients

but the backside of that deal is if you delete it from a client it can get downloaded from the server once more and reappear on the client

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Mail application/Orange.fr

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