BGO125
Level 1 (0 points)

Q: Multiple crashes

I've been running OS X 10.11.3 for a couple of months now.  I continue to get multiple crashes on each of several apps (Safari, notes, calendar, email).  I have run several diagnostics and have also reloaded the OS.  Force quitting the app doesn't work, meaning that if I try to force quit the app the app still doesn't work when I try to restart the app.  Or, I'm unable to force quite.  This is either through the using the dock or through using command + option + esc.  The only fix is to restart my computer.  I have a macbook pro which is almost a year old with 8GB of RAM.  Any suggestions?

MacBook Pro (Retina, 13-inch,Early 2015)

Posted on Mar 19, 2016 7:37 AM

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BGO125

Q: Multiple crashes

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  • by BGO125,

    BGO125 BGO125 Mar 19, 2016 2:34 PM in response to Lexiepex
    Level 1 (0 points)
    Mar 19, 2016 2:34 PM in response to Lexiepex

    OK, all clean now.  We'll see what happens.  Thanks.

     

    EtreCheck version: 2.9.10 (261)

    Report generated 2016-03-19 16:33:10

    Download EtreCheck from https://etrecheck.com

    Runtime 1:40

    Performance: Excellent

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

     

    Problem: Apps are crashing

     

    Hardware Information: ⓘ

        MacBook Pro (Retina, 13-inch, Early 2015)

        [Technical Specifications] - [User Guide] - [Warranty & Service]

        MacBook Pro - model: MacBookPro12,1

        1 2.7 GHz Intel Core i5 CPU: 2-core

        8 GB RAM Not upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1867 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1867 MHz ok

        Bluetooth: Good - Handoff/Airdrop2 supported

        Wireless:  en0: 802.11 a/b/g/n/ac

        Battery: Health = Normal - Cycle count = 94

     

    Video Information: ⓘ

        Intel Iris Graphics 6100

            Color LCD 2560 x 1600

     

    System Software: ⓘ

        OS X El Capitan 10.11.3 (15D21) - Time since boot: less than an hour

     

    Disk Information: ⓘ

        APPLE SSD SM0256G disk0 : (251 GB) (Solid State - TRIM: Yes)

            EFI (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 250.14 GB (138.36 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: ⓘ

        Broadcom Corp. Bluetooth USB Host Controller

     

    Thunderbolt Information: ⓘ

        Apple Inc. thunderbolt_bus

     

    Gatekeeper: ⓘ

        Mac App Store and identified developers

     

    System Launch Agents: ⓘ

        [not loaded]    6 Apple tasks

        [loaded]    154 Apple tasks

        [running]    76 Apple tasks

     

    System Launch Daemons: ⓘ

        [not loaded]    44 Apple tasks

        [loaded]    159 Apple tasks

        [running]    84 Apple tasks

     

    Launch Agents: ⓘ

        [loaded]    com.google.keystone.agent.plist (2016-03-03) [Support]

     

    Launch Daemons: ⓘ

        [loaded]    com.adobe.fpsaud.plist (2016-03-07) [Support]

        [loaded]    com.apple.installer.osmessagetracing.plist

        [loaded]    com.google.keystone.daemon.plist (2016-03-03) [Support]

        [loaded]    com.microsoft.autoupdate.helpertool.plist (2016-02-18) [Support]

        [loaded]    com.microsoft.office.licensing.helper.plist (2015-03-25) [Support]

        [loaded]    com.microsoft.office.licensingV2.helper.plist (2016-01-09) [Support]

     

    User Login Items: ⓘ

        None

     

    Other Apps: ⓘ

        [loaded]    391 Apple tasks

        [running]    190 Apple tasks

     

    Internet Plug-ins: ⓘ

        SharePointBrowserPlugin: 14.6.2 - SDK 10.6 (2016-03-18) [Support]

        FlashPlayer-10.6: 21.0.0.182 - SDK 10.6 (2016-03-10) [Support]

        QuickTime Plugin: 7.7.3 (2016-01-13)

        Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-10) [Support]

        o1dbrowserplugin: 5.41.3.0 - SDK 10.8 (2015-12-16) [Support]

        Default Browser: 601 - SDK 10.11 (2016-01-13)

     

    User internet Plug-ins: ⓘ

        WebEx64: 1.0 - SDK 10.6 (2015-04-29) [Support]

     

    3rd Party Preference Panes: ⓘ

        Flash Player (2016-03-07) [Support]

     

    Time Machine: ⓘ

        Time Machine not configured!

     

    Top Processes by CPU: ⓘ

             6%    WindowServer

             3%    kernel_task

             1%    fontd

             1%    suggestd

             0%    com.apple.WebKit.WebContent

     

    Top Processes by Memory: ⓘ

        713 MB    kernel_task

        229 MB    ocspd

        213 MB    mdworker(15)

        188 MB    com.apple.WebKit.WebContent

        123 MB    Messages

     

    Virtual Memory Information: ⓘ

        3.46 GB    Free RAM

        4.53 GB    Used RAM (1.50 GB Cached)

        0 B    Swap Used

     

    Diagnostics Information: ⓘ

        Mar 19, 2016, 04:31:03 PM    Self test - passed

        Mar 19, 2016, 04:08:03 PM    ~/Library/Logs/DiagnosticReports/Finder_2016-03-19-160803_[redacted].crash

            com.apple.finder - /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder

        Mar 19, 2016, 01:05:13 PM    ~/Library/Logs/DiagnosticReports/Finder_2016-03-19-130513_[redacted].crash

  • by Lexiepex,

    Lexiepex Lexiepex Mar 20, 2016 1:06 AM in response to BGO125
    Level 6 (10,536 points)
    Mac OS X
    Mar 20, 2016 1:06 AM in response to BGO125

    OK, see you to night.

  • by sheffi,

    sheffi sheffi Mar 20, 2016 4:43 AM in response to BGO125
    Level 1 (13 points)
    Classic Mac OS
    Mar 20, 2016 4:43 AM in response to BGO125

    My advice is to not to depend on 1 computer when see something being push then it will be questionable wait a few month then install it on a separate Volume then do not put any data or any 3rd part connections Apple does not like it. use it and se if it works then if it does not keep with 10.4 or 10.6 the best OSX of all ,free is not free and cheap is not cheap.

  • by Lexiepex,

    Lexiepex Lexiepex Mar 20, 2016 11:54 AM in response to BGO125
    Level 6 (10,536 points)
    Mac OS X
    Mar 20, 2016 11:54 AM in response to BGO125

    This looks rather clean. No indications what might cause crashes, and I don't see them.

    Maybe they were caused by using Chrome browser (which was started always when starting up) and Safari at the same time. Use one at the time only and Quit the other.

    The "Finder crashes" are not really doing anything special: when you have such, just Forcequit Relaunch Finder.

    To be sure you can delete the plist (after that you have your settings preferences again):

    Set  Finder  at  yourname/homeFolder  then hold the Alt/option key and in Finder Menu->GO  select Library: in there open the Preferences folder, in there delete  com.apple.finder.plist

    Restart.

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