HT201441: Turn off Find My iPhone Activation Lock

Learn about Turn off Find My iPhone Activation Lock
Prince murtaza

Q: how i can remove the icloud account from iphone 6s i parchase it second hand

Please help me about this phone how I can remove this iCloud account? and i parchase it seconf hand

iPhone 6s, iOS 9.1, how can i remove icloud account

Posted on Mar 19, 2016 7:25 AM

Close

Q: how i can remove the icloud account from iphone 6s i parchase it second hand

  • All replies
  • Helpful answers

  • by QuickTimeKirk,

    QuickTimeKirk QuickTimeKirk Mar 19, 2016 7:47 AM in response to Prince murtaza
    Level 9 (53,255 points)
    Mar 19, 2016 7:47 AM in response to Prince murtaza

    If you don't have the account name and password you can't remove the lock screen.

    Take it back to where you bought it.

  • by Allan Eckert,

    Allan Eckert Allan Eckert Mar 19, 2016 7:49 AM in response to Prince murtaza
    Level 9 (54,010 points)
    Desktops
    Mar 19, 2016 7:49 AM in response to Prince murtaza

    That is the Activation Lock which is an anti-thief software from Apple hence there is no way to defeat it.

  • by 0ffline,

    0ffline 0ffline Mar 19, 2016 11:46 AM in response to Prince murtaza
    Level 2 (401 points)
    iCloud
    Mar 19, 2016 11:46 AM in response to Prince murtaza

    You honestly can't bypass it without knowing the previous owner's password. You either need the account and password to which it is locked, or the owner to whom it is locked needs to remotely remove the lock via the Find My iPhone function of iCloud.com.

     


    Here are steps you can take a look at, but you will defienitely need to contact the owner some how. You should never purchase a phone anywhere if you are not able to keep contact with previous owner or be sure they have removed the device from their account. Your best and only option really is to find out how to contact the previous owner some how.


    What if I purchase a device that is still linked to the previous owner's account?

    Contact the previous owner as soon as possible and ask them to erase the device and remove it from their account. For complete instructions, read how to remove a device from a previous owner's account.

    http://support.apple.com/kb/HT5818

    The previous owner can follow the steps below to remove the iPhone from their account:

    If the device has already been erased

    If the previous owner is not present

    Contact them and ask them to follow these steps to remove the device from their account:

    1. Sign in to their iCloud account at www.icloud.com/find.
    2. Choose the device from their Find My iPhone device list by clicking All Devices and selecting the correct device.
    3. Click "Remove from Account" to remove the device from the account.