Insufficient Disk Space/Storage Space Problem

I keep getting notifications that I don't have enough disk space/storage. The reason I'm confused is that I have all my documents and pictures stored on an external hard drive and NOT on my laptop. There is very little on my laptop. I never download movies. I have under 1,000 pictures right now in Photos. But it still won't let me download more than 15-20 pictures at a time, and the notifications are unending.


Any help is appreciated. Thanks

MacBook Pro with Retina display, OS X El Capitan (10.11.3)

Posted on Mar 19, 2016 11:05 AM

Reply
9 replies

Mar 19, 2016 11:50 AM in response to chantymaria

For information about the Other category in the Storage display, please see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.

Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:

iPhoto ▹ Empty Trash

In Photos:

File Show Recently Deleted Delete All

Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.

According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.

When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.

See this support article for some simple ways to free up storage space. A common waste of space is old iTunes backups of mobile devices. As illustrated in this support article, select the Devices tab in the iTunes preferences window, select the backups you want to delete, and click Delete Backups. Keep at least one backup of each device that you still use.

You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later.

Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.

Proceed further only if the problem isn't solved by the above steps.

ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.

Back up all data now.

Install the app in the Applications folder as usual. Quit it if it's running.

Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.

security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-

Launch the built-in Terminal application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.

The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.

I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.

When you're done with the app, quit it and also quit Terminal.

May 21, 2016 12:54 PM in response to Lexiepex

In my case I have literally 1,000 times more space available than the message says I need. The message is misleading - and I'm being generous here.


When I deleted photos, removed them completely, and emptied the trash, the message didn't change. I had to delete more than 1GB of stuff from the drive before the message would go away.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Insufficient Disk Space/Storage Space Problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.