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Helpful answers
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Mar 19, 2016 11:22 AM in response to natalia.esparzaby elcpu,Natalia, if the chip is not working properly Apple can replace your phone. The cost depends on warranty status. Check this article for details. Good luck.
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by Carolyn Samit,Mar 19, 2016 11:23 AM in response to natalia.esparza
Carolyn Samit
Mar 19, 2016 11:23 AM
in response to natalia.esparza
Level 10 (120,630 points)
Apple WatchPossibly if the iPhone is still under warranty.
Check your support coverage here > https://checkcoverage.apple.com
Find the serial number of your Apple hardware product
Otherwise, try the troubleshooting steps here > If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
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Mar 19, 2016 11:22 AM in response to natalia.esparzaby Phil0124,Take it into an Apple Store or Authorized service provider and have them diagnose it. If the Wifi failure is determined to be a manufacturing issue and as such is covered by warranty they will very likely replace it.
If it is found to be user caused, or by tampering with the iPhone, then probably not.