i cant active my i phone 5 . recntly i bought it from ebay but its not active at all. how can i activate it?

I bought it pre owned phone from ebay. But I can't active it. It showed contact with apple support

iPhone 5, iOS 9.2.1

Posted on Mar 19, 2016 3:21 PM

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2 replies

Mar 19, 2016 3:29 PM in response to arif38ju

If you just bought it from ebay use the ebay dispute system to get your money back if the seller is uncooperative. Don't hesitate, ebay will intervene only for a certain time interval and I understand they are very strict about it. The seller may try to stall to get outside that time window.


Technically, you ran into activation lock:


Turn off Find My iPhone Activation Lock - Apple Support


iCloud: Activation Lock


As is, the device is useless to you and Apple will not reset the device.

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i cant active my i phone 5 . recntly i bought it from ebay but its not active at all. how can i activate it?

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