No sound on FaceTime messenger

Hello Mary,

Welcome to Apple Support Communities.

If I understand correctly, there's a no sound issue when making FaceTime calls with your iPad. Does this issue occur when using FaceTime to call multiple contacts and does it occur on multiple networks? The article linked below provides general troubleshooting information that may help you resolve this issue.

Get help if you can't make or receive FaceTime calls - Apple Support

If you have connection or sound quality issues with FaceTime

If your cellular connection or Wi-Fi network are running slow, or other users are streaming audio or video on the same Wi-Fi network, you might have these issues:

• Connection alerts or unable to connect
• Choppy video calls
• Black screen
• Dropped calls

Make sure that both you and the person that you're calling are using a fast Wi-Fi or cellular connection. If you’re using Wi-Fi, FaceTime requires a broadband connection.

Take care.