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sisifromguangzhou

Q: my ipad freez the screen cant loge in

my i pad freez screen . model no. a1396 

EMC 2416 

CLASS B   

FCC ID, BCGA1396 AND 579C-A1396

IME 012928004322010 

SERIAL DLXGR3ZBDKNY

iPad 2, iOS 9.2.1

Posted on Mar 19, 2016 7:58 PM

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Q: my ipad freez the screen cant loge in

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  • by SunOfRa78,

    SunOfRa78 SunOfRa78 Mar 19, 2016 10:43 PM in response to sisifromguangzhou
    Level 2 (321 points)
    iPhone
    Mar 19, 2016 10:43 PM in response to sisifromguangzhou

    Try doing a reset.

    Hold down the power and home buttons together for up to 30 seconds or until you see the Apple logo reappear.

    If that doesn't work, then you may need a new touchscreen.

    Apple don't do iPad screen replacements, they can only offer you an out of warranty exchange with a refurbished unit.

    You can forgo post warranty support and have an independent repairer replace the touch screen for a fraction of the price.