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Helpful answers
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Mar 21, 2016 7:27 AM in response to MrMarsby joe_7399,Greetings MrMars,
Thanks for using the Apple Support Communities!
I understand that Siri isn’t functioning as expected when trying to text or call contacts. To begin troubleshooting this situation, I suggest reading over and working through the suggested steps from the following article.
If Siri isn't available, or doesn't understand or respond to questions
After each step, see if you still need help:
- Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
- On your iOS device, make sure that Siri is turned on under Settings > General > Siri.
- Restart your iPhone, iPad, or iPod touch.
- On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
- Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it.
- If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
- Contact Apple Support.
Use Siri on your iPhone, iPad, or iPod touch - Apple Support
Have a great day!
