HT202778: About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch

Learn about About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch
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Q: iPhone 6 Plus not detected on computer or PS4

https://support.apple.com/en-us/HT202778

 

I've done all the steps above but I still can't figure this out.

 

Normally when I plug my iPhone into the computer, I hear the default sound it makes when the phone is detected and charging.  However, this doesn't happy anymore when I plug in my iPhone to the computer. Also, when I used to plug in my iPhone to a USB port on my PS4 to charge it, my iPhone would normally ask if I want to trust it.  But lately, my iPhone doesn't ask to trust my PS4 and my computer, and my PS4 and computer no longer charge my iPhone.

 

The only way to charge it is when I plug it into the wall.

 

I was wondering if it was just a Windows 10 thing, but when I plugged my iPhone into my still Windows 8 laptop, it's still not detectable.

 

I don't know what happened or what I did to cause this issue.

 

It's definitely something with the iPhone, as my dad's iPhone 5S, iPad Air, and my sister's iPhone 6 work connect and charge perfectly fine on our Windows 10 pc.

 

I just want to transfer pictures to my computer before I go on a family trip in a few hours but it looks like this won't be happening.  I have a 120GB iPhone 6 Plus but only have less than 100MB of space left .

 

I hope someone can help me.

 

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iPhone 6 Plus, iOS 9.1

Posted on Mar 20, 2016 4:36 AM