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El Captain Macbook Pro Consistently Crashing

Since my upgrade to El Captain my Macbook Pro consistently crashes many times a day.

(I've been a Mac owner for 20+ years and always boasted that Macs rarely crash, Doh!)


I've boot up my Macbook in Safe Mode and experienced no problems.


How do I fix this problem? What are my solutions?

MacBook Pro (15-inch Mid 2010), OS X El Capitan (10.11.3), 500GB SSD, 8g ram

Posted on Mar 20, 2016 8:02 AM

Reply
7 replies

Mar 20, 2016 8:25 AM in response to fivealex

If you can't start up and log in in the usual way, please try in safe mode.

During startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Log in as an administrator to carry out these instructions. If you have only one account, you are the administrator.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

Safe mode is slower than normal, and some things won’t work at all.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode.

If you're able to log in, launch the Console application in any one of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

In the Console window, select

DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports

(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select

View ▹ Show Log List

from the menu bar.

There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.

I know the report is long, maybe several hundred lines. Please post all of it anyway.

If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.

In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)

Please don’t post other kinds of diagnostic report.

When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

If you have an account on Pastebin, please don't select Private from the Paste Exposure menu on the page, because then no one but you will be able to see it.

Mar 20, 2016 8:58 AM in response to Linc Davis

*** Panic Report ***

panic(cpu 2 caller 0xffffff7f891e9bd5): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff9121d9b000 0x0a5480a2, D0, P2/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphic sControl-3.12.6/src/AppleMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 2), Frame : Return Address

0xffffff80129c30a0 : 0xffffff80060df792

0xffffff80129c3120 : 0xffffff7f891e9bd5

0xffffff80129c3200 : 0xffffff7f86d81fa4

0xffffff80129c32c0 : 0xffffff7f86e4eadd

0xffffff80129c3300 : 0xffffff7f86e4eb48

0xffffff80129c3380 : 0xffffff7f870d3a23

0xffffff80129c34f0 : 0xffffff7f86e72b79

0xffffff80129c3510 : 0xffffff7f86d88cfd

0xffffff80129c35c0 : 0xffffff7f86d86690

0xffffff80129c37c0 : 0xffffff7f86d889d1

0xffffff80129c38b0 : 0xffffff7f886f62fe

0xffffff80129c3930 : 0xffffff7f886f6d1a

0xffffff80129c3a60 : 0xffffff7f886f5d0b

0xffffff80129c3a90 : 0xffffff7f886ed7b8

0xffffff80129c3ad0 : 0xffffff7f886e8e49

0xffffff80129c3b00 : 0xffffff7f886cc324

0xffffff80129c3b50 : 0xffffff80066e3a92

0xffffff80129c3b80 : 0xffffff80066e470a

0xffffff80129c3be0 : 0xffffff80066e1777

0xffffff80129c3d20 : 0xffffff800619be20

0xffffff80129c3e30 : 0xffffff80060e3ef3

0xffffff80129c3e60 : 0xffffff80060c78a8

0xffffff80129c3ea0 : 0xffffff80060d72e5

0xffffff80129c3f10 : 0xffffff80061bcd2a

0xffffff80129c3fb0 : 0xffffff80061f0a56

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.12.6)[44D361A1-4938-3AA5-9F73-9C909B66214B]@ 0xffffff7f891db000->0xffffff7f891eefff

dependency: com.apple.driver.AppleGraphicsControl(3.12.6)[1654475C-9A4B-386C-AFA8-0A530194A 2F9]@0xffffff7f891d3000

dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xfffff f7f86bb3000

dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff 7f8692c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[429C688E-8DDA-3D15-9C6E-6F3F4855C424]@0 xffffff7f86cd4000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[70C85E35-16FC-3B76-A3B1-1862573201 3B]@0xffffff7f891d6000

com.apple.nvidia.classic.NVDAResmanTesla(10.0)[05FC5D7E-BB0B-3232-BBBD-8A49B687 0D8B]@0xffffff7f86d2b000->0xffffff7f86fa0fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff 7f8692c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[ED747668-8718-3FB4-A4F4-2AC731D5B16F]@0xff ffff7f86d1b000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[429C688E-8DDA-3D15-9C6E-6F3F4855C424]@0 xffffff7f86cd4000

com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[56199CA6-3C8D-3EBB-B5EF-7B1B467 8ACF9]@0xffffff7f86fab000->0xffffff7f87258fff

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f86d2b000

dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff 7f8692c000

com.apple.GeForceTesla(10.0)[DA50BC06-3528-3E0F-9B77-6D0C2F6798F5]@0xffffff7f88 691000->0xffffff7f8875cfff

dependency: com.apple.iokit.IOPCIFamily(2.9)[F398CE94-0FBD-3E8E-A7AB-55F7F05A81ED]@0xffffff 7f8692c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[ED747668-8718-3FB4-A4F4-2AC731D5B16F]@0xff ffff7f86d1b000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[429C688E-8DDA-3D15-9C6E-6F3F4855C424]@0 xffffff7f86cd4000

dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[05FC5D7E-BB0B-3232-BBBD-8A49B6 870D8B]@0xffffff7f86d2b000



BSD process name corresponding to current thread: WindowServer



Mac OS version:

15D21



Kernel version:

Darwin Kernel Version 15.3.0: Thu Dec 10 18:40:58 PST 2015; root:xnu-3248.30.4~1/RELEASE_X86_64

Kernel UUID: DECC9F02-27D7-31F0-9599-A9EF2873902C

Kernel slide: 0x0000000005e00000

Kernel text base: 0xffffff8006000000

__HIB text base: 0xffffff8005f00000

System model name: MacBookPro6,2 (Mac-F22586C8)



System uptime in nanoseconds: 3904945484907

last loaded kext at 8836968741: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f88988000, size 32768)

last unloaded kext at 518540574981: com.apple.driver.usb.AppleUSBUHCI 1.0.1 (addr 0xffffff7f87690000, size 126976)

loaded kexts:

com.apple.driver.AudioAUUC 1.70

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AGPM 110.20.22

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleMikeyDriver 272.51.3

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.GeForceTesla 10.0.0

com.apple.driver.AppleHDA 272.51.3

com.apple.driver.AppleIntelHDGraphics 10.0.0

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.3f4

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AppleIntelHDGraphicsFB 10.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.driver.AppleLPC 3.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHV 1

com.apple.driver.AppleMuxControl 3.12.6

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.SMCMotionSensor 3.0.4d1

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBCardReader 3.7.1

com.apple.driver.AppleIRController 327.5

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.iokit.SCSITaskUserClient 3.7.7

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.iokit.AppleBCM5701Ethernet 10.1.12

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AppleFWOHCI 5.5.2

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.AppleGraphicsDeviceControl 3.12.6

com.apple.kext.triggers 1.0

com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0

com.apple.nvidia.classic.NVDAResmanTesla 10.0.0

com.apple.driver.DspFuncLib 272.51.3

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOSurface 108.0.1

com.apple.iokit.IOSerialFamily 11

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.3f4

com.apple.iokit.IOBluetoothFamily 4.4.3f4

com.apple.driver.CoreCaptureResponder 1

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IOFireWireIP 2.2.6

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.12.6

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.driver.AppleHDAController 272.51.3

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOHDAFamily 272.51.3

com.apple.iokit.IOAudioFamily 204.3

com.apple.vecLib.kext 1.2.0

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.7

com.apple.iokit.IOUSBMassStorageDriver 1.0.0

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.CoreStorage 517.20.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.7

com.apple.iokit.IOBDStorageFamily 1.8

com.apple.iokit.IODVDStorageFamily 1.8

com.apple.iokit.IOCDStorageFamily 1.8

com.apple.iokit.IOAHCISerialATAPI 2.6.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.iokit.IOEthernetAVBController 1.0.3b3

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.corecapture 1.0.4

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOFireWireFamily 4.5.8

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.2

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.Libm 1

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Mar 20, 2016 9:04 AM in response to fivealex

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

The model was discontinued in February 2011. It's now classified by Apple as a "vintage product." That means Apple will most likely refuse to fix it (but see the exceptions on the linked page.) In that case, you would have to go to an independent service provider. The part may no longer be available, or the repair may not be cost-effective.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Otherwise, make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The testing will be free at an Apple Store—unless Apple refuses even to look at the unit, which it might. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue called "VST" (for "Video System Test.") Ask for it. A "Failed" result means that the fault is present.

If you do decide to go to an independent service provider, be aware that the replacement part may also be defective. Some owners reported that they went through as many as three replacement boards before getting one that worked. Don't expect any help from Apple if you're charged several hundred dollars for another bad logic board and the provider won't replace it again.

If you don't want to take that risk, or if you don't like the price you're quoted, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Apr 13, 2016 5:28 AM in response to Linc Davis

Hello Linc Davis, I have this problem since migrating from Snow Leopard to Yosemite again made a new migration to El Capitan to tackle unfortunately not solved.
If the problem under you is the logic board, so that the version of SnowLeopard not happen this problem.
The cause could not be the software that switches the video card?
Or Apple does not want to admit flaws in software that makes the rotation of the videos?
In my thinking, when the exchange spaces happens defect, or when I just close the lid, leaving it at rest and I will open it, then immediately restarts it.
I use gfxCardStatus v2.3 when I leave in integrated mode, can I use for several days, usually without displaying the default if you use the discrete mode, the failure is still going on, if you use the automatic mode, can not use the macbook..
follows the macbook configuration:


Nome do Modelo: MacBook Pro

Identificador do Modelo: MacBookPro6,2

Nome do Processador: Intel Core i7

Velocidade do Processador: 2,66 GHz

Memória: 8 GB

Velocidade de Conexão do Processador: 4,8 GT/s

Versão da ROM de Inicialização: MBP61.0057.B11

Versão do SMC (sistema): 1.58f17

Versão do Sistema: OS X 10.11.4 (15E65)


Thanks for any help, criticism or suggestion
Thank you!

El Captain Macbook Pro Consistently Crashing

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