HT201542: Potential sources of Wi-Fi and Bluetooth interference

Learn about Potential sources of Wi-Fi and Bluetooth interference
JAP01

Q: my magic mouse 2 was working

I installed a new iMac that came with a magic mouse 2.

It started to work just fine. I uploaded my previous user account and conducted a system update through the Apple App store.

Now the magic mouse 2 is not recognized. It is fully charged but will not pair with the iMac.

The bluetooth does not allow itself to be turned on.

I have restarted my iMac.

I have removed the magic mouse 2 and later connected it using the provided cable but still nothing.

everything I turn off the magic mouse 2 I see a screen message saying that it was turned off but not

iMac

Posted on Mar 20, 2016 1:01 PM