software problem error 1394
sir my not working .
my iphone 4 uploading software error 1394 sow
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Has the software on the iPhone been jailbroken in the past? If yes, this could be a reason for that error, and the jailbreak made your phone useless.
In some cases the security software on your computer is causing this, check this article to make sure that iTunes can reach Apple servers:
Resolve issues between iTunes and third-party security software - Apple Support