Q: cant download certain apps because im not authorized on the computer

Hi, I just got a new phone and I'm trying to download my old apps and it says I'm not authorized on this computer. But when I click on store and authorize it says it's authorized already. I don't know what else to do! I try to download it from my phone and the option just shows a faded cloud that won't do anything when you try to click it. Frustrating!

iPhone 6s, iOS 9.2.1

Posted on Mar 20, 2016 9:40 PM

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Q: cant download certain apps because im not authorized on the computer

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by Jason L,

Jason L Mar 22, 2016 9:37 AM in response to tommyfromcumming
Community Specialists

Mar 22, 2016 9:37 AM in response to tommyfromcumming

Hi there Tommy,
Welcome to Apple Support Communities.

If I understand correctly, you aren't able to authorize your computer to download some apps that you previously purchased from the iTunes Store. The article linked below provides some general information and troubleshooting tips that will resolve most authorization issues like the one that you described.
If iTunes repeatedly prompts you to authorize your computer - Apple Support

Cheers.
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by Jason L,

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