Itunes doesn't start after installing Windows 10

I have had iTunes working on my Windows 10 machine, but at some point it stopped working and won't launch. I've followed all of the steps, Troubleshooting issues with iTunes for Windows updates, to uninstall and install past versions of iTunes. I even installed each previous version one by one and none of them launch. I went all the way back to the Windows Vista version, 12.1.3.6. Anyone else have this issue and what was the resolution?

I have had iTunes working on my Windows 10 machine, but at some point it stopped working and won't launch. I've followed all of the steps, Troubleshooting issues with iTunes for Windows updates, to uninstall and install past versions of iTunes. I even installed each previous version one by one and none of them launch. I went all the way back to the Windows Vista version, 12.1.3.6. Anyone else have this issue and what was the resolution?

If iTunes is apparently installed correctly try the following in turn until iTunes opens/reopens normally:

• Remove any SD card that might be in a card reader.
• Exit the BTTray.exe Bluetooth utility if installed.
• Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build they had to use this method every time and modified the shortcut accordingly.
• Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
• Try disconnecting your computer from the Internet before running iTunes.
• Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
• Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
• Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
• See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
• Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you.

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For general advice see Troubleshooting issues with iTunes for Windows updates.

The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach.

Review the other boxes and the list of support documents further down the page in case one of them applies.

The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.

Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.

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