HT203437: If your NetBoot clients can't start up from the server

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HawkeWolfe
Level 1 (1 points)

Q: Cannot get AST to run on UUT.

I am running a Diagnostic gateway using a Mac Mini running OSX 10.11.13 and running Server 5.0.15. Everything starts good, and I can see the AST using the option key to boot, but when I select the AST, instead of booting to it, it goes to the normal login screen on the UUT.

Here are some log entries from where the UUT, in this case a MacBook Air, connects to the AST, but it looks like it is not receiving BSDP ACK[LIST].

This worked fine when running it under Mountain Lion, but when I upgraded to Mavericks, it stopped working. I have tried each OS and still cannot get it to work.  Any help would be appreciated. I have tried to email ast_support@apple.com twice, but even though I get the reply email back saying that someone would get back to me within 24hrs, I still have not heard from them.

Ronald Kennedy

Dell and Apple ACMT Certified

Oak Ridge National Laboratory

Technician, Computer Support

 

Mar 16 10:11:41 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:41 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:42 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:42 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:43 astgateway Gateway Manager[1382]: GatewayMgr: num servers = 1

Mar 16 10:11:43 astgateway Gateway Manager[1382]: GatewayMgr: server: "160.91.176.26"

Mar 16 10:11:43 astgateway Gateway Manager[1382]: GatewayMgr: authStatus: 1

Mar 16 10:11:43 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:43 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:44 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:44 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:45 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:45 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:45 astgateway Gateway Manager[1382]: GatewayMgr: num servers = 1

Mar 16 10:11:45 astgateway Gateway Manager[1382]: GatewayMgr: server: "160.91.176.26"

Mar 16 10:11:45 astgateway Gateway Manager[1382]: GatewayMgr: authStatus: 1

Mar 16 10:11:46 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:46 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:47 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:47 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:47 astgateway Gateway Manager[1382]: GatewayMgr: num servers = 1

Mar 16 10:11:47 astgateway Gateway Manager[1382]: GatewayMgr: server: "160.91.176.26"

Mar 16 10:11:47 astgateway Gateway Manager[1382]: GatewayMgr: authStatus: 1

Mar 16 10:11:48 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:48 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:49 astgateway Gateway Manager[1382]: GatewayMgr: num servers = 1

Mar 16 10:11:49 astgateway Gateway Manager[1382]: GatewayMgr: server: "160.91.176.26"

Mar 16 10:11:49 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:49 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:50 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:50 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:50 astgateway Gateway Manager[1382]: GatewayMgr: num servers = 1

Mar 16 10:11:50 astgateway Gateway Manager[1382]: GatewayMgr: server: "160.91.176.26"

Mar 16 10:11:50 astgateway Gateway Manager[1382]: GatewayMgr: authStatus: 1

Mar 16 10:11:51 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:51 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:52 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:52 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:52 astgateway Gateway Manager[1382]: GatewayMgr: num servers = 1

Mar 16 10:11:52 astgateway Gateway Manager[1382]: GatewayMgr: server: "160.91.176.26"

Mar 16 10:11:52 astgateway Gateway Manager[1382]: GatewayMgr: authStatus: 1

Mar 16 10:11:53 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:53 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[LIST] sent 160.91.176.91 pktsize 314

Mar 16 10:11:54 astgateway bootpd[1275]: BSDP INFORM [en0] 1,68:5b:35:b5:2a:16 arch=i386 sysid=MacBookAir4,2

Mar 16 10:11:54 astgateway bootpd[1275]: AFPUser_set_random_password: ODRecordChangePassword() failed

Mar 16 10:11:54 astgateway bootpd[1275]: NetBoot: failed to set password for NetBoot001

Mar 16 10:11:54 astgateway bootpd[1275]: NetBoot: [1,68:5b:35:b5:2a:16] BSDP ACK[FAILED] sent 160.91.176.91 pktsize 300

AST 1.5.17, OS X Server, AST 1.5.17

Posted on Mar 21, 2016 10:24 AM

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HawkeWolfe

Q: Cannot get AST to run on UUT.

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  • Helpful answers

  • by RFAllen,

    RFAllen RFAllen Apr 19, 2016 1:49 PM in response to HawkeWolfe
    Level 1 (4 points)
    Servers Enterprise
    Apr 19, 2016 1:49 PM in response to HawkeWolfe

    Hello,

     

    Welcome to ****, friend! I also have this problem, and I only have slightly more context.

     

    I have a Mac Mini running OS X 10.11.4 and Server 5.1 and AST 1.5.16v3. I sent a similar email to ast_support@apple.com, and their only suggestion was that it was a problem with my firewall. My mac mini is on its own subnet and is whitelisted.

     

    The only other thing I would suggest is put your mac mini directly on your router, and then test the connection.