space

Hello. I've an iphone 5s 16GB and i keep updating my ios but i can't download because the is no space when I bought the phone it said 16GB of the box but internally it is not up to 12GB why is that possible I need more space for my phone. PLease

iPhone 5s, iOS 9.2.1, Lack of space

Posted on Mar 21, 2016 12:14 PM

Reply
3 replies

Mar 21, 2016 12:29 PM in response to Kiddasuki

Kiddasuki wrote:


Hello. I've an iphone 5s 16GB and i keep updating my ios but i can't download because the is no space when I bought the phone it said 16GB of the box but internally it is not up to 12GB why is that possible I need more space for my phone. PLease

Check your storage on your iPhone, iPad, and iPod touch - Apple Support


https://support.apple.com/en-us/HT201656

Mar 21, 2016 12:31 PM in response to Kiddasuki

What you are seeing is correct even if it seems to be misleading. The total capacity of your phone is 16GB but you only have 12GB available for storage because the iOS and the preinstalled apps take up the rest of the space that you can't account for.


You need to delete some content if you want to update over the air.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

space

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.