GerVer

Q: updated to IOS 9.3 and activation server is not responding


Hi ,

 

i just updated to IOS 9.3 on both my iPhone and iPad.

Everything went fine on my iPhone, but the iPad cannot connect to the activation server.

Both are on the same apple ID.

Does someone have the same experience?

 

Grtz Gert

iPad Air, iOS 9.3

Posted on Mar 21, 2016 1:38 PM

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Q: updated to IOS 9.3 and activation server is not responding

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  • by FoxFifth,

    FoxFifth FoxFifth Mar 21, 2016 3:04 PM in response to GerVer
    Level 7 (25,932 points)
    iPhone
    Mar 21, 2016 3:04 PM in response to GerVer

    I haven't had the problem but have seen other reports of it. Give it some time. There are huge numbers of people doing updates today.

  • by GerVer,Solvedanswer

    GerVer GerVer Mar 21, 2016 3:49 PM in response to FoxFifth
    Level 1 (2 points)
    Mar 21, 2016 3:49 PM in response to FoxFifth

    The problem is fixed.

    I just installed iTunes and let it connect to the faulty iPad.

    iTunes recognized the iPad and asked me for the same apple ID.

    And surprise, surprise, i could finish the activation on the iPad.

     

    This problem seemed to be present in the beta versions.

    That's we're i found the solution.

     

    Grtz Gert

  • by madrhino,Helpful

    madrhino madrhino Mar 21, 2016 8:18 PM in response to GerVer
    Level 1 (5 points)
    Mar 21, 2016 8:18 PM in response to GerVer

    Hello - I am having the same problem on an iPad 2 as well.  I cannot connect to the server.  I tried to connect to iTunes but is says my iPad is locked and to contact Apple Support or take it to a Apple Store.

     

    I loaded iOS 9.3 to our iPad Mini and there were no issues.  Also no issues with iPods and iPhones.

     

    Please advise if I need to take it in to an Apple Store.  There are a few close by.

     

    Thank you

     

    Mike

  • by alexanderfromesbjerg,Helpful

    alexanderfromesbjerg alexanderfromesbjerg Mar 21, 2016 8:23 PM in response to GerVer
    Level 1 (5 points)
    Mar 21, 2016 8:23 PM in response to GerVer

    Hi

     

    I have the same problem with my iPhone 5, and apparantly I can't download any iTunes on my sh***y computer.. Does anybody have any good ideas of what I can do? Should I just wait it out and try again tomorrow and see if my iPhone can log in there? Apple want me to CALL them from my PHONE which is not working so that's kinda dumb..

     

    Best regards

    Alexander

  • by Pierre J.,Helpful

    Pierre J. Pierre J. Mar 21, 2016 9:09 PM in response to GerVer
    Level 1 (5 points)
    Mar 21, 2016 9:09 PM in response to GerVer

    I Had this problem all afternoon.

    Apple support has been no help at all on this matter.

     

    I Have figured out how to deal with it.

    Unlink your device from iCloud "locate my iPhone "

    activation on process should work.

  • by WWBrady,Helpful

    WWBrady WWBrady Mar 21, 2016 9:17 PM in response to GerVer
    Level 1 (5 points)
    Mar 21, 2016 9:17 PM in response to GerVer

    same experience as you, but the iTunes "fix" didn't work for me = same result

  • by Larashley,

    Larashley Larashley Mar 21, 2016 9:41 PM in response to GerVer
    Level 1 (11 points)
    Mar 21, 2016 9:41 PM in response to GerVer

    You said you "just installed iTunes" I'm assuming considering you couldn't use your iPad you did this on another device. I naturally have iTunes on my iPhone (which is fine my problem is my ipad) so what do I do now?

  • by bobseufert,

    bobseufert bobseufert Mar 21, 2016 9:47 PM in response to Larashley
    Level 6 (13,686 points)
    iPad
    Mar 21, 2016 9:47 PM in response to Larashley

    Using iTunes means you update by connecting your iPad to a computer then use iTunes on your computer. It's different then the iTunes on your iPhone or iPad.

  • by Larashley,

    Larashley Larashley Mar 21, 2016 10:40 PM in response to bobseufert
    Level 1 (11 points)
    Mar 21, 2016 10:40 PM in response to bobseufert

    thanks. I've managed to do that and while it recognises my ipad and allows me to enter my user name and password i get a message that says it cant verify the ipad. Im no where near an apple store so I do hope there is a solution

  • by bobseufert,

    bobseufert bobseufert Mar 21, 2016 10:50 PM in response to Larashley
    Level 6 (13,686 points)
    iPad
    Mar 21, 2016 10:50 PM in response to Larashley

    You're welcome. It appears you're way ahead of me, I just thought you were having trouble with the different meanings of iTunes. Can I recommend starting your own thread. List your the models of your iPad and computer and what generation of iTunes you have. Then list the steps you've already have taken. Some people can do this iTunes stuff in their sleep, unfortunately I'm not one of them. 

  • by Larashley,

    Larashley Larashley Mar 21, 2016 10:54 PM in response to bobseufert
    Level 1 (11 points)
    Mar 21, 2016 10:54 PM in response to bobseufert

    oh no im a complete technology dinosaur. i worked out how to do it via info on other threads - so i wont need to start my own thread because there seems to be many people with my problem (the itunes fix doesnt help) only there is no solution, so far

  • by d5vir,Helpful

    d5vir d5vir Mar 21, 2016 11:01 PM in response to Pierre J.
    Level 1 (44 points)
    Mar 21, 2016 11:01 PM in response to Pierre J.

    Thank you so much! I had the problem and your fix solved it right away. Thank you again and have a great day, you just made mine. ;-)

  • by bobseufert,

    bobseufert bobseufert Mar 21, 2016 11:03 PM in response to Larashley
    Level 6 (13,686 points)
    iPad
    Mar 21, 2016 11:03 PM in response to Larashley

    Larashley wrote:

     

    oh no im a complete technology dinosaur.

    If that's true you sure are a fast learner. I'm seeing so many people reporting this same problem I can't help but wonder if the solution doesn't lie on Apple's end.

  • by Larashley,

    Larashley Larashley Mar 21, 2016 11:09 PM in response to bobseufert
    Level 1 (11 points)
    Mar 21, 2016 11:09 PM in response to bobseufert

    i believe it must be an apple problem too although at least one person on here was told by apple support that he would need to do a factory reset! so at least some of the apple people have no idea.

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