deadwoods

Q: Can´t activate Ipad 2 after update

I can´t activate my Ipad 2 after the latest update because for some reason i can´t reach the activation server.

 

And if i try to start it up in itunes on my computer, then i can see the ipad in explorer but it dosen´t start in itunes.

 

 

Does anyone have any ideas??

iPad 2, iOS 9.3

Posted on Mar 21, 2016 2:23 PM

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Q: Can´t activate Ipad 2 after update

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  • by zelig who,

    zelig who zelig who Mar 23, 2016 9:26 AM in response to marcelfrenet
    Level 1 (4 points)
    Mar 23, 2016 9:26 AM in response to marcelfrenet

    marcelfrenet-

    I see your have posted this solution on several threads but I'm not understanding what you mean by "turning on" the iPad.  Most users here are having a situation where their iPad is showing up when connected to their computer in iTunes but there is no action available when the device is clicked on.  Perhaps your issue was different.  If not, please clarify the solution "turn on your iPad" in detail as I'm sure many would appreciate your help in solving this horrid problem. Like most here, I am not able to take any action to effect my iPad other than force it to do a failed update or a data killing restore.  Even in those cases I am reading from some that the activation problem re-establishes itself over time.

  • by tlaw2,

    tlaw2 tlaw2 Mar 23, 2016 6:57 PM in response to Beano70
    Level 1 (4 points)
    iPad
    Mar 23, 2016 6:57 PM in response to Beano70

    Same issues here. Downloaded the software update to my Ipad Air and it wanted me to Activate Ipad. When I entered the information, it told me the password was wrong. I reset the password, it sent me an email verification code, which I tried to enter and get a message of "Can't use that email address" then all of a sudden, when I try to do a search for the ID, it is telling me that the email address I have always used is not on their server. Been over 24 hours now. Really beginning to feel like Apple did this on purpose to try to make people pay for the useless Support or to **** people off enough to go out and buy a new one because the old one is a useless piece of junk now. So Frustrated!!

  • by ChrisSOracle,

    ChrisSOracle ChrisSOracle Mar 23, 2016 7:02 PM in response to deadwoods
    Level 1 (4 points)
    Mar 23, 2016 7:02 PM in response to deadwoods

    I worked with Apple Support on this issue yesterday.  I had to restore my iPad from a backup to get the iPad to work again. I was fortunate to have had an iCloud backup from earlier that day before upgrading to IOS 9.3.

  • by MichelPM,

    MichelPM MichelPM Mar 23, 2016 7:15 PM in response to deadwoods
    Level 6 (14,250 points)
    iPad
    Mar 23, 2016 7:15 PM in response to deadwoods

    This is a known problem/glitch.

    Apple, I believe, has acknowledge this issue with activation server difficulties with certain iPad models and have stated that they are working on this issue and that it will be resolved as soon as possible.

  • by brenden dv,

    brenden dv brenden dv Mar 25, 2016 7:54 AM in response to deadwoods
    Community Specialists
    Mar 25, 2016 7:54 AM in response to deadwoods

    Hi deadwoods,

     

    Thanks for using the Apple Support Communities! I understand that you may be having some issues activating your iPad 2 after a recent update to iOS 9.3. If that is the case, you may find the information and steps outlined in the following article helpful:

     

    If you can’t activate your iPad 2 (GSM model) after you update to iOS 9.3 - Apple Support

     

    Regards

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