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Mar 21, 2016 7:08 PM in response to jimbobwe78by AJ397,Follow the directions here: https://support.apple.com/en-us/HT203122
-AJ
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Mar 21, 2016 7:10 PM in response to AJ397by jimbobwe78,Ive been doing that for the last half hour...
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Mar 21, 2016 7:11 PM in response to jimbobwe78by AJ397,In that case I would contact Apple Support. http://apple.com/support/contact
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Mar 21, 2016 7:29 PM in response to AJ397by jimbobwe78,I tried, but I cant get my serial #, since I cant get the phone to turn on...
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