Hello,
I am running an ATV 4 32GB with the latest TVOS, updated, today, 3/21/2016.
Since December, I have not been able to make purchases from the App store on the ATV, while my family account is enabled. If I disassociate my family account, I am able to make purchases, again. I am however able to make purchases from my phone and my Mac Mini.
Presently, I have $50 in iTunes credit on my account; this makes zero difference. When purchasing, the App store repeatedly requests the security code from my credit card. The App store is never satisfied. I have input my security code 10 times in vain. I have spent 3-4 hours on the phone with tech support from both Apple TV and the iTunes store; no one has any idea what the problem is.
I have tried the following:
* Dissociating my Family account (This works, but then I can't share App purchases)
* Adding a different card
* Deleting the card and adding it back on
Does anyone have any suggestions?
Thank you!
- M
