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OS 10.11.4 broke all of my applications...

I just updated my Macbook Pro and my Mac Pro to OS 10.11.4. On my laptop, everything seems to be fine. On my Mac Pro, none of my applications

will open. I get an error that says "You can't open the application "Disk Utility" because it may be damaged or incomplete." I get the same message on all the applications I try to open. I am beyond p i s s e d. There is absolutely NO excuse for this kind of thing to be happening in this day and age. If anyone know WHY this d a m n update did this and what I can do to correct it, your input is greatly appreciated. Thanks in advance.

Mac Pro, OS X El Capitan (10.11.4), 24 GB, Radeon 4870, Blu-ray

Posted on Mar 21, 2016 7:37 PM

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Question marked as Best reply

Posted on Mar 21, 2016 8:30 PM

Similar problem here. I updated to 10.11.4 and Safari is completely hosed, uses 99% of cpu, so I closed it and went to Chrome. Something is badly wrong with this update.

117 replies

Mar 21, 2016 8:45 PM in response to Allan Eckert

EtreCheck version: 2.9.10 (261)

Report generated 2016-03-21 20:43:58

Download EtreCheck from https://etrecheck.com

Runtime 2:44

Performance: Excellent


Click the [Support] links for help with non-Apple products.

Click the [Details] links for more information about that line.

Click the [Check files] link for help with unknown files.


Problem: Other problem

Description:

Safari unusable after update to 10.11.4, consumes 99% of cpu.


Hardware Information:

iMac (24-inch, Early 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac9,1

1 2.66 GHz Intel Core 2 Duo CPU: 2-core

8 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information:

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1600 x 1000


System Software:

OS X El Capitan 10.11.4 (15E65) - Time since boot: less than an hour


Disk Information:

WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB) (Rotational)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 639.28 GB (477.35 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


OPTIARC DVD RW AD-5670S ()


USB Information:

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. Built-in iSight

Apple, Inc. Keyboard Hub

Kensington Kensington Expert Mouse

Apple, Inc Apple Keyboard


Gatekeeper:

Mac App Store and identified developers


Unknown Files:

~/Library/LaunchAgents/UEMusicLibrary.plist

/Library/PreferencePanes/UEMusicLibrary.prefPane/Contents/server/ueml.pl

One unknown file found. [Check files]


Kernel Extensions:

/Applications/TemperatureMonitor.app

[not loaded] com.bresink.driver.BRESINKx86Monitoring (7.0 - 2010-04-19) [Support]


/Library/Application Support/VirtualBox

[not loaded] org.virtualbox.kext.VBoxDrv (4.3.24 - 2015-03-25) [Support]

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.3.24 - 2015-03-25) [Support]

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.3.24 - 2015-03-25) [Support]

[not loaded] org.virtualbox.kext.VBoxUSB (4.3.24 - 2015-03-25) [Support]


/Library/Extensions

[loaded] com.kensington.trackballworks.driver (1.3.0 - SDK 10.8 - 2016-03-21) [Support]


/System/Library/Extensions

[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2 - 2016-03-21) [Support]

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2 - 2016-03-21) [Support]

[not loaded] com.Cycling74.driver.Soundflower (1.4.2 - 2016-03-21) [Support]

[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6 - 2016-03-21) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5 - 2016-03-21) [Support]

[not loaded] com.palm.ClassicNotSeizeDriver (3.2.1 - 2016-03-21) [Support]

[not loaded] com.prolific.driver.PL2303 (2.0.0 - 2016-03-21) [Support]

[not loaded] com.realtek.driver.RTL8187 (1.0 - 2016-03-21) [Support]


/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns

[not loaded] com.belcarra.iokit.netpart.panther (1.6.1 - 2007-06-06) [Support]


/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1 - 2007-06-06) [Support]


/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5 - 2016-02-05) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5 - 2016-02-05) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5 - 2016-02-05) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5 - 2016-02-05) [Support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5 - 2016-02-05) [Support]


/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns

[not loaded] com.RemoteControl.USBLAN.panther (1.6.1 - 2007-06-06) [Support]


Startup Items:

Cocktail: Path: /Library/StartupItems/Cocktail

Squeezebox: Path: /Library/StartupItems/Squeezebox

Startup items are obsolete in OS X Yosemite


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 164 Apple tasks

[running] 66 Apple tasks


System Launch Daemons:

[not loaded] 45 Apple tasks

[loaded] 159 Apple tasks

[running] 85 Apple tasks


Launch Agents:

[loaded] com.divx.dms.agent.plist (2015-12-08) [Support]

[loaded] com.divx.update.agent.plist (2015-11-30) [Support]

[loaded] com.google.keystone.agent.plist (2016-03-02) [Support]

[failed] com.motorola.MDMUpdater.plist (2013-10-14) [Support]

[running] com.motorola.motohelper.plist (2013-10-14) [Support]

[loaded] com.motorola.motohelperUpdater.plist (2013-10-14) [Support]

[loaded] com.oracle.java.Java-Updater.plist (2014-12-16) [Support]

[not loaded] com.realtek.wutility (2008-08-15) [Support]

[running] net.culater.SIMBL.Agent.plist (2012-10-03) [Support]

[loaded] org.gpgtools.Libmacgpg.xpc.plist (2015-08-14) [Support]

[loaded] org.gpgtools.gpgmail.enable-bundles.plist (2013-10-22) [Support]

[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist (2013-10-22) [Support]

[loaded] org.gpgtools.macgpg2.fix.plist (2015-03-08) [Support]

[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist (2015-03-08) [Support]

[loaded] org.gpgtools.macgpg2.updater.plist (2015-03-08) [Support]


Launch Daemons:

[running] Squeezebox.plist (2014-12-16) [Support]

[loaded] com.adobe.fpsaud.plist (2016-03-07) [Support]

[running] com.crashplan.engine.plist (2016-03-14) [Support]

[loaded] com.google.keystone.daemon.plist (2016-03-02) [Support]

[running] com.motorola-mobility.mmcfgd.plist (2012-01-17) [Support]

[loaded] com.oracle.java.Helper-Tool.plist (2014-12-16) [Support]

[loaded] com.raynersw.nshctldo.plist (2013-09-03) [Support]

[loaded] com.spyresoft.dockmodhelper.plist (2014-07-10) [Support]

[loaded] com.tunnelbear.mac.tbeard.plist (2015-07-30) [Support]

[loaded] org.gpgtools.gpgmail.patch-uuid.plist (2013-10-22) [Support]

[not loaded] org.virtualbox.startup.plist (2015-03-10) [Support]


User Launch Agents:

[failed] UEMusicLibrary.plist (2013-12-14) [Support]

[loaded] com.adobe.ARM.[...].plist (2010-02-15) [Support]

[running] com.amazon.music.plist (2015-06-30) [Support]

[failed] com.lastpass.LastPassHelper.plist (2015-03-30) [Support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist (2015-02-11) [Support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist (2015-02-11) [Support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist (2015-02-11) [Support]

[running] com.spotify.webhelper.plist (2016-02-29) [Support]

[failed] com.wondershare.mobilegodaemon.plist (2015-05-17) [Support]

[loaded] net.infinite-labs.SIMBLEnablerForSandboxedApps.plist (2012-10-03) [Support]

[not loaded] org.virtualbox.vboxwebsrv.plist (2015-03-10) [Support]

[failed] ws.agile.1PasswordAgent.plist (2012-01-03) [Support]


User Login Items:

GrowlMenu Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlMenu.app)

CrashPlan menu bar Application (/Applications/CrashPlan.app/Contents/Helpers/CrashPlan menu bar.app)

Dropbox Application (/Applications/Dropbox.app)

TigerLaunch Application (/Applications/TigerLaunch.app)

Library Books Application (/Applications/Library Books.app)

SMARTReporter Application (/Applications/SMARTReporter.app)

Android File Transfer Agent Application (~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

TrackballWorksHelper Application (/Library/PreferencePanes/TrackballWorks.prefPane/Contents/Resources/TrackballW orksHelper.app)

Jumpcut Application (/Applications/Jumpcut.app)

Thunderbird Application (/Applications/Thunderbird.app)

CNQL3202_ButtonManager Application Hidden (/Library/CFMSupport/CNQL3202_ButtonManager.app)

AOUMonitor Application (/Applications/ScanSnap Online Update.localized/AutoOnlineUpdater.app/Contents/MacOS/AOUMonitor.app)


Other Apps:

[running] Library Books.67552

[running] com.Growl.GrowlHelperApp.121632

[running] com.Growl.MenuExtra.116832

[running] com.code42.b42menuextra.117792

[running] com.fujitsu.pfu.ScanSnap.AOUMonitor.114912

[running] com.getdropbox.dropbox.57632

[running] com.google.Chrome.63392

[running] com.google.android.mtpagent.118112

[running] com.kensington.trackballworks.helper.137312

[running] com.macpaw.CleanMyDrive.53472

[loaded] com.macpaw.CleanMyDrive.Helper

[running] com.ranchero.TigerLaunch.88032

[running] jp.co.canon.cijscannerregister.154592

[running] jp.co.canon.scanner.CNQL3202_ButtonManager.112352

[running] net.sf.Jumpcut.65632

[running] org.corecode.SMARTReporter.85152

[loaded] org.mozilla.thunderbird.87712

[loaded] 425 Apple tasks

[running] 193 Apple tasks


Internet Plug-ins:

DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

nplastpass: 3.1.89 - SDK 10.10 (2015-03-30) [Support]

OVSHelper: 1.1 (2015-12-19) [Support]

Default Browser: 601 - SDK 10.11 (2016-03-21)

Flip4Mac WMV Plugin: 2.4.2.4 (2012-05-22) [Support]

Silverlight: 5.1.30514.0 - SDK 10.6 (2015-02-09) [Support]

FlashPlayer-10.6: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]

DivX Web Player: 3.5.0.5 - SDK 10.10 (2015-12-16) [Support]

Yahoo! Installer 3: 1.0.128 (2008-04-29) [Support]

QuickTime Plugin: 7.7.3 (2016-03-21)

Flash Player: 21.0.0.182 - SDK 10.6 (2016-03-11) [Support]

iPhotoPhotocast: 7.0 (2010-04-04)

AdobePDFViewer: 9.5.5 (2013-05-15) [Support]

GarminGpsControl: 4.0.1.0 Release - SDK 10.6 (2012-01-06) [Support]

JavaAppletPlugin: Java 8 Update 73 build 02 (2016-02-11) Check version


User internet Plug-ins:

Google Earth Web Plug-in: 7.1 (2013-10-07) [Support]


Safari Extensions:

Better Pop Up Blocker-1 (2011-11-30)

StartPage HTTPS (2014-02-08)

Evernote Web Clipper (2015-12-10)

AVG Do Not Track (2013-06-20)

ClickToFlash (2016-01-08)

AdBlock (2016-01-08)

LastPass (2016-01-08)


3rd Party Preference Panes:

Flash Player (2016-03-07) [Support]

Flip4Mac WMV (2012-03-20) [Support]

GPGPreferences (2015-08-19) [Support]

Growl (2011-05-25) [Support]

Java (2016-02-11) [Support]

TrackballWorks (2016-02-03) [Support]

Squeezebox (2014-11-26) [Support]

Perian (2011-07-23) [Support]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 639.28 GB Disk used: 161.93 GB

Destinations:

Don [Network]

Total size: 997.71 GB

Total number of backups: 61

Oldest backup: 8/25/15, 7:38 PM

Last backup: 3/21/16, 5:25 PM

Size of backup disk: Adequate

Backup size 997.71 GB > (Disk used 161.93 GB X 3)


Top Processes by CPU:

17% backupd

5% kernel_task

4% WindowServer

2% diskimages-helper

0% fontd


Top Processes by Memory:

983 MB Google Chrome Helper(8)

693 MB kernel_task

311 MB thunderbird

270 MB CrashPlanService

205 MB Google Chrome


Virtual Memory Information:

2.48 GB Free RAM

5.77 GB Used RAM (2.34 GB Cached)

0 B Swap Used


Diagnostics Information:

Mar 21, 2016, 07:43:17 PM Self test - passed


Standard users cannot read /Library/Logs/DiagnosticReports.

Run as an administrator account to see more information.

Mar 21, 2016 9:18 PM in response to Allan Eckert

I uninstalled CleanMyMac2 and restarted but still have the same problem. The system is unusable if Safari is running, Activity Monitor shows "Safari web content (not responding)" in red and using 90%+ of cpu. If I force quit Safari and use Chrome then all is normal. The Safari problem started with the update to OS 10.11.4.


Unless there is something else obvious to try I need to restore from backup.

Mar 21, 2016 10:00 PM in response to Allan Eckert

Three extensions were enabled but I uninstalled all seven and restarted Safari. This had no effect on the problem on the system is still unusable with Safari running. Thanks for the help Allan, but I need to restore from backup and wait to see if a revision of 10.11.4 comes out.


UPDATE: okay I found my problem. Safari restores the content in the tabs when it restarts, and I had a google map left open in a tab, something I never do. The google map was trying to refresh after a restart and somehow taking all the cpu time. With that tab closed everything is working normally again.

Mar 22, 2016 1:27 AM in response to DonP

DonP wrote:


Similar problem here. I updated to 10.11.4 and Safari is completely hosed, uses 99% of cpu, so I closed it and went to Chrome. Something is badly wrong with this update.


The vast majority of people have had no issues with the upgrade breaking things.


Please create a new post detailing your particular Safari issue and I or someone else will help you to diagnose it there.

OS 10.11.4 broke all of my applications...

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