HT203905: Why can’t I select None when I edit my Apple ID payment information?
Learn about Why can’t I select None when I edit my Apple ID payment information?
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Mar 22, 2016 1:56 AM in response to LordOakrockby King_Penguin,If you have a verified rescue email address on your account (an additional/alternate email address is different) then you can use that to reset them : If you forgot the answers to your Apple ID security questions
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) you will have to contact Support in the country where you are (and which is therefore the country on your account) to get the questions reset : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
When they've been reset, and if you don't already have a rescue email address, you can then add one for potential future use : About your Apple ID email addresses - Apple Support
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID