Q: Need help!!!
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Mar 21, 2016 9:33 PMby razmee209,Helpfuljankelly24 wrote:
I bought an iPhone 5 from a man on craigslist a couple of years back and i just updated it to 9.3 and it has someone else iCloud I've tried to get in contact with the previous owner and they don't respond i need help trying to bypass the activation lock for i can start using my iPhone again.
If anyone can help I'll appreciate it.
there is no way to bypass the activation lock with out the previous owners information.
you'll need to keep contacting him/her.
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Mar 24, 2016 1:38 PMby joe_7399,Greetings jankelly24,
Thanks for using the Apple Support Communities!
I understand that after updating your iPhone to iOS 9.3, your current Apple ID and password are not working to activate your device. In some cases, the hint that you see on the Activate iPhone screen may not match your current Apple ID.
We know that this situation can be frustrating, but we’re here to help. To troubleshoot this situation and work towards resolving it, please read over and follow the steps from the following article.
Best
