You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Ipad 2 Can't Be Activated After update to IOS 9.3

Hello apple staff, i use ipad 2 ios 9.1 or 9.01 (i'm forget the detail). today (22 march 2016) i try to upgrade to ios 9.3 using wifi connect. after download, install then reboot, my ipad can't be activated. the error message:


" your ipad could not be activated because the activation server is temporarily unavailable. try connecting your ipad to itunes to activated it or try again in couple of minutes.

If this problem persists, contact apple support at apple.com/support "


so i try to activated it using itunes (my itunes version 12.3.3) and got error message:


iTunes was unable to verify your device.

Please disconnect and reconnect your device.

If the error persists, please visit your nearest Apple Store for assistance.

To find your nearest Apple Store, click here.

Anyone please help, what should i do?

iPad 2, iOS 9.1

Posted on Mar 21, 2016 8:53 PM

Reply
88 replies

Mar 24, 2016 8:08 AM in response to murielfromil

Hi murielfromil, sounds like your problem is a different one to the one the rest of us are getting. None of us with this problem are getting an 1671 error, and nothing is graphically 'padlocked'.


We have all installed iOS 9.3 successfully, but we just cannot reactivate the iPad afterwards to start using it again. It's bricked at the activation stage saying "Your iPad cannot be activated because the activation server is temporariliy unavailable". The problem is it's been saying that for the past three days now. The iPad is now effectively functioning as a large, flat, cumbersome LED light.

Mar 24, 2016 8:15 AM in response to ottoindo

Hello Ottoindo,

I had that problem since 10pm on 03/22/16 and the next day I call Apple support... thanks to them I lost all my INotes and the complete back up in my LT. and no in the ICloud.. Very convenient for them because you have to pay! they said they are not responsible for that and that hundreds of people lost pictures, doc's and notes. I do not agreed with their answer, they suppose to have high technology to fix the problem... the agent, Laurie said that was my fault because I didn't have another back up as prevention! I will go further to get back my INote...

please be sure to have a second back up.

Mar 24, 2016 8:57 AM in response to ottoindo

Thanks for this information but personally I DO NOT want to restore my iPad 2 for multiple reasons. The top two reasons:


1) No recent backup because backups for my iPad began failing the better part of a year ago and despite trying all the suggestions I found online I was only able to get it to restore once and that was several months ago.


2) Even if I had done a backup yesterday prior to doing the update, I would lose so much information that isn't included in the backup. One huge issue alone would be losing my Kindle app library which means not only having to download everything again (we're talking thousands of books) but losing bookmarks and even knowing which books I've already read.


At this point I'm just thankful my iPad is for purely personal use (primarily using the Kindle app) and not for business or I'd be royally screwed.

Mar 24, 2016 4:09 PM in response to jalalski

Finally the process allowed me to restore my iPAD 2. I connected it to iTunes (by both the power and on keys and then letting go of the power button). Once it was connected this time iTunes hesitated and then gave me the option to restore. Now I must have done this 10 times before and I got the 'iTunes does not recognize this iPad' message, but this time a box came up that ask me if I wanted to restore the iPad. The Apps are ones from 3 years ago, but I can fix that. I think Apple fixed the problem without saying anything. I personally think the programmers that developed iOS 9.3 were a bit distracted with the FBI thing. Those guys are good, but you can't be everywhere all of the time. Thanks guys! I was a bit worried there.

Mar 24, 2016 10:22 PM in response to ottoindo

i still did not try to use the recovery method because i dont have a recent backup and im still hoping Apple fixes this.


it seems that the started acknowleding that there is a problem as per this news article:


Apple releases new build of iOS 9.3 to fix activation glitch on iPad 2:

http://appadvice.com/post/apple-releases-new-build-of-ios-9-3-to-fix-activation- glitch-on-ipad-2/708737

My Ipad 2 Can't Be Activated After update to IOS 9.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.