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iPad 2 iOS 9.3 can't activate

iPad 2 iOS 9.3 can't activate after update, not over wifi, not via iTunes!


iTunes says contact Apple Support...

iPad 2, iOS 9.3

Posted on Mar 22, 2016 12:05 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2016 12:59 AM

Unlinking the iPad from iCloud did not fix...

106 replies

Mar 24, 2016 7:47 PM in response to OliverSL

Fixed the problem...the workaround is as follows:


a) Connect the iPad to iTunes on your computer using the cable

b) Switch off the ipad while still connected

c) Press the on/off switch and the home button at the same time until you get the apple logo followed by the charging cable logo pointing to itunes

d) The iPad will now be detected by iTunes

e) Use the restore option


My ipad2 is now on ioS9.3 and it works just fine !!!!

Mar 24, 2016 11:15 PM in response to GaryRector

It is always best to upgrade an iDevice connected up to a computer running iTunes with your iDevice sync'd and backed up through iTunes rather than Over The Air (OTA) using a wireless WiFi connection, if this is possible.

Doing a major or critical OS upgrade/update can be risky to do over Wifi or cellular due to the potential of data interruption or data drop outs causing issues with the download of the OS data and the subsequent install to the device.

If you have no other choice than to use Wifi, then make sure you have a strong and stable connection signal the will not induce the potential for data drop outs.

Also, it is better to do the upgrade/update through iTunes as you'll get the entire upgrade/update and not just a smaller sized WiFi download version/portion that is based on your model iDevice that may or may not download everything your particular iDevice needs.


I prefer the iTunes method as there is minimal risk and I have never had ANY issues with ANY OS updates using this method.


Do you use//own a Mac?

If yes, then perhaps this is a good time to consider installing OS X.


Anyways,

There is a known problem/glitch with Apple's ID Activation servers.

Apple has, officially, acknowledged and recognized this issue with activation server difficulties with certain iPad models and have stated that they are working on this issue and that it will be resolved as soon as possible.

Hopefully sooner.


It is affecting mostly iPad 2 models, but iPad 3, 4 and 1st gen. iPad Minis are being affected from this, as well.


There are some workaround solutions, but, unfortunately, these do not work for every iDevice affected.

This is clearly an Apple problem/issue that they time to sort out and solve.



Latest Apple news posted, unbelievably, ELSEWHERE other than on Apple's own website/community tech forums.

Apparently Apple has now halted iOS 9.3 updates due to growing Activation Server Lock issues.

Apple halts iOS 9.3 updates for older iDevices due to growing Activation Server Lock issues.

Mar 25, 2016 12:26 AM in response to MichelPM

I've never had any trouble with previous upgrades done over a Wi-Fi connection. My Wi-Fi at the office and at home are excellent and very fast. The download and installation of iOS 9.3 was successful, according to the messages that appeared on the screen. It was only the activation that failed. So today I went to use a friend's computer that's running Windows. I installed iTunes on it, logged in, connected my iPad followed all the various directions given by others and by Apple but all to no avail. I even tried DFU mode. If Apple comes up with a fix that works for me, that'll be great, but I've given up for now.

Mar 25, 2016 3:04 AM in response to MichelPM

So, following Apple's latest solution (If you can't activate your iPhone, iPad, or iPod touch after installing iOS 9.3 - Apple Support), I signed into iCloud on my PC, removed my iPad and still the same problem.


The only difference is that now my iPad is not listed as a device I own and STILL I still can't activate my iPad - same old problem!


Here's an idea... as people are being inconvenienced over a holiday period (and some business users might be actually losing money because of this), how about Apple offer us all a massive discount voucher for a new iPad?


Go on Apple, I dare you to be philanthropic!

Mar 25, 2016 3:13 AM in response to Briansyddall

I think you're right, Brian. I just wish Apple would email us all (not rely on forums, etc) and explain what has happened and what they are going to do about it. Surely, this is easy to do? The automated response from Apple Support even used my Christian name so they can recognise my phone number when calling but email seems beyond them.


As you say, we'll have to wait.

Mar 25, 2016 6:49 AM in response to alanfrommalton

I found this on the internet ...

"As a result, the company temporarily pulled back version 9.3 for

those devices and promised to issue a new build that doesn't require

users to key in their passwords. Thankfully, Apple addressed the issue

quickly."


Thankfully Apple addressed the issue quickly? Who are you kidding?

There still is no fix more than three days later. There is no connect

to iTunes or iCloud and I DO know my log in and password.


On 25/03/2016, Apple Support Communities Updates

iPad 2 iOS 9.3 can't activate

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