losami

Q: how do i resolve iTunes error 3259 0n my macbook air.My iTunes and macbook has been recently updated and my firewall isn't locked. I am trying to restore my iPhone using iTunes because i forgot my passcode and ended up disabling my phone..plsss help

how do i resolve iTunes error 3259 0n my macbook air.My iTunes and macbook has been recently updated yesterday and my firewall isn't locked. I am trying to restore my iPhone using iTunes because i forgot my passcode and ended up disabling my phone..plsss help, have been on it for hours

MacBook Air

Posted on Mar 22, 2016 3:05 AM

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Q: how do i resolve iTunes error 3259 0n my macbook air.My iTunes and macbook has been recently updated and my firewall isn't locked. ... more

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  • by thunderzzz,Apple recommended

    thunderzzz thunderzzz Mar 22, 2016 3:24 AM in response to losami
    Level 6 (8,379 points)
    Notebooks
    Mar 22, 2016 3:24 AM in response to losami
  • by Limnos,Apple recommended

    Limnos Limnos Mar 22, 2016 9:34 AM in response to losami
    Level 9 (54,304 points)
    Mac OS X
    Mar 22, 2016 9:34 AM in response to losami

    Advanced steps for fixing issues with iTunes Store connection (formerly: "iTunes: Advanced iTunes Store troubleshooting") - http://support.apple.com/HT203361 - document used to include a long list of iTunes error codes, some of which are here: Possible iTunes Store errors - https://support.apple.com/HT203174  Error -3259 is here. This is very different from yours (+3259) but maybe that is what you meant?

  • by Linc Davis,

    Linc Davis Linc Davis Mar 22, 2016 10:53 AM in response to losami
    Level 10 (208,000 points)
    Applications
    Mar 22, 2016 10:53 AM in response to losami

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.