Can't launch Apple Remote Desktop anymore
Hi All,
All the sudden, I can't launch ARD 3.8 (380A95) in El Capitan 11.11.4 anymore.
Every time I try to launch it on one of my Mac, I get a warning telling me that it failed to start "due to an unexpected error" (The Remote Desktop software may not be installed correctly or the computer may require a restart).
It affects all user accounts (so it's not a corrupted user pref) and reinstalling the entire system through the full installer doesn't help.
I can use the Screen Sharing app though…
After reading an old thread with similar problem (Remote desktop administrator software failed to start) I tried deleting all preferences and support files following the instructions on the Apple kb page but it didn't help.
I also checked the Console, and it reports:
3/22/16 10:02:46.888 AM Remote Desktop[5905]: OpenConnectionToAgent - unable to connect 2
3/22/16 10:16:36.035 AM ARDAgent[6057]: libcoreservices: _dirhelper: 400: mkdir: path=/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/ modes[2]=0700: Permission denied
3/22/16 10:16:36.035 AM ARDAgent[6057]: confstr on _CS_DARWIN_USER_CACHE_DIR returned an error.
Which could indicate a problem with sandboxing, but again, I see warning similar to this one with different apps on different computers without any consequences (I suspect sandboxing makes the logging fairly chatty nowadays). I checked the cache folder it was referring to and didn't notice anything out of place or missing (comparing to another computer where ARD is working).
If anyone has a suggestion… I'd be forever grateful 🙂
Corentin
iMac (21.5-inch, Late 2012), OS X El Capitan (10.11.4)