Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

car bluetooth problems with iOS 9.3 update

car bluetooth problems with iOS 9.3 update. call voice breaking and impossible to hear the caller.

iPhone 6s, iOS 9.3

Posted on Mar 22, 2016 7:03 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2016 7:15 AM

Having what sounds like the same problem this AM. iPhone 6, iOS 9.3, 2012 Honda Odyssey stock sound system. Worked fine through iOS 9.1. With iOS 9.2 bluetooth would occasionally disconnect, then reconnect about 5-10 seconds later. Reset all bluetooth settings on both phone and car with no improvement.

Installed iOS 9.3 last night. Phone connects, but audio is unintelligible. Sound cuts out about every quarter of a second, then cuts in for about a quarter of a second, ad nauseum. Reset phone with no effect. Will try further things later today, but the phone is unusable with bluetooth as is.

30 replies
Question marked as Top-ranking reply

Mar 22, 2016 7:15 AM in response to Rejaz

Having what sounds like the same problem this AM. iPhone 6, iOS 9.3, 2012 Honda Odyssey stock sound system. Worked fine through iOS 9.1. With iOS 9.2 bluetooth would occasionally disconnect, then reconnect about 5-10 seconds later. Reset all bluetooth settings on both phone and car with no improvement.

Installed iOS 9.3 last night. Phone connects, but audio is unintelligible. Sound cuts out about every quarter of a second, then cuts in for about a quarter of a second, ad nauseum. Reset phone with no effect. Will try further things later today, but the phone is unusable with bluetooth as is.

Mar 22, 2016 11:47 AM in response to Speztex

Update:

  1. On the iPhone: Settings->General->Reset->Reset Network Settings. N.B. This will reset your WiFi info as well, so be prepared. This will also change your phone's name to "iPhone".
  2. In the Car: Delete the old iPhone's connection info.
  3. On the iPhone, change your phone's name from "iPhone" to whatever you want it to be.
  4. Re-pair the car and the phone.

After I did this, the problems seemed to go away. I made some calls without the choppy sound or dropping BT in the middle of calls.


Hope this helps somebody.

Mar 22, 2016 12:46 PM in response to Rejaz

First time here, but definitely in love with Apple for at least 20 years lol, anyways since the new update for 9.3 I haven't been able to pair two Apple Watches, and now my IPhone flashlight won't turn on, and my email isn't being updated to current emails, I'm so confused, we've never had these many issues with Apple Products, I really hope it gets fixed soon!

Mar 24, 2016 10:40 AM in response to Rejaz

I have tried these steps twice now and issue still returns. Bluetooth calls are choppy and almost unusable and music from phone to car is choppy, cuts out, and seems to mess up the timing of the music while its skipping and cutting out. No issues at all prior to 9.3 update.


2015 Mustang with Ford Sync and iPhone 6s+

car bluetooth problems with iOS 9.3 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.